DID YOU KNOW YOU CAN...
1. Post updates, promotions, and offers directly on Google
Many people don’t realise you can post content to your profile, just like social media. These posts appear in Google Search and Maps and help keep your profile active, which can improve visibility and engagement.
2. Add services to show up for the right searches
Your services list helps Google understand exactly what you offer. This can improve the visibility of your business in local search results—especially for “near me” and service-based searches.
3. Respond to reviews to build trust and visibility
Replying to reviews isn’t just good customer service. It shows potential customers you’re engaged and signals activity to Google, which supports local ranking and credibility.
4. Answer customer questions before someone else does
Anyone can ask (and answer) questions on your profile. If you don’t manage this section, incorrect or misleading answers can appear publicly without you realising.
5. See how customers actually find and contact you.
Google provides insights showing what people searched for, how they found your profile, and what actions they took (calls, website visits, directions). Most businesses never look at this data — but it’s incredibly useful.