(Review all pages and components of this agreement)
STUDENT GRIEVANCE PROCEDURE:
Should a student have a complaint with the Institution, then the following steps shall be taken:
1. Student shall first attempt to address the grievance informally with the instructor or applicable staff member and try to resolve it. If unsuccessful, proceed to the written grievance procedure.
2. Student may state the grievance in writing to the Administrator - contact@superiorcodingacademy.com. Administrator or designee shall have fifteen (15) business days in which to investigate and address the grievance.
3. Grievance(s) must be submitted within 3 months of date of occurrence.
4. Should Administrator or designee fail to or unacceptably address the grievance within the time stated above and the grievance is within the 3 months' timeframe; the student may file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State Board for further details.
If the Student complaint cannot be resolved after exhausting the institution's grievance procedure, the student may file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State Board for further details.
The State Board Address is:
1740 W. Adams Street, Suite 3008 Phoenix, Arizona 85007
602-542-5709
Website: www.azppse.gov
THE STUDENT UNDERSTANDS:
1. Superior Coding Academy does not accept credit for previous education, training, work experience (experimental learning), or CLEP.
2. Superior Coding Academy does not guarantee job placement to graduates upon program/course completion or upon graduation.
3. Superior Coding Academy reserves the right to reschedule the program start date when the number of students scheduled is too small, only when applicable. 4. Superior Coding Academy will not be responsible for any statement of policy or procedure that does not appear in the school catalog.
5. Superior Coding Academy reserves the right to discontinue the student's training for unsatisfactory progress, nonpayment of tuition or if student disrupts the normal activities of the school.
6. Transfer of Credits - It should not be assumed that any programs offered by Superior Coding Academy could be transferred to another institution. Superior Coding Academy does not guarantee the transferability of credits to a college, university, or institution. Any decision on the comparability, appropriateness, and applicability of credits and whether they should be accepted is the decision of the receiving institution.
7. This document does not constitute a binding agreement until accepted in writing by all parties.