Prawaas Excellence Awards 2024

Prawaas Excellence Awards 2024

Category A: Master Questionnaire
Dear Bus/Taxi Operator,

The Prawaas Excellence Awards Aim to honour and celebrate excellence in commercial passenger transport sector. The prestigious award organized by Bus & Car Operators Confederation of India (BOCI) is designed to recognize & felicitate remarkable achievements and innovation in various sector of commercial passenger transport.

Bus Operators Confederation of India (BOCI) constituted on 4th February 2016, is a non-government, not-for-profit, Passenger transport industry-led and managed organization which plays a proactive role in representing interests of Passenger Transport Industry.( www.boci.org.in/)

Today, together the BOCI members own & operate over 15 Lakh buses and the membership is growing rapidly.

BOCI organizes a India’s Flagship Multimodal Transport show Prawaas 4.0 (Bus, Car, Metro, LEVs) at BIEC Bengaluru.

On this occasion, BOCI plans to recognize excellence among its members and others from the Bus & Tax Operator fraternity and felicitate them with Awards. The list of awards is given below.

METRIC GLOBAL the leading Automotive Marketing Consultancy firm has been retained to curate the Award Process. We at METRIC GLOBAL wish to assure that the award process will be just fair and transparent.

Your responses will not be shared individually. We request you to participate in this process and present the best in your organisation by way of people, performance and practices. The form that follows will help you bring out the best in you. It is possible that you have something more to say beyond this format. Feel free to add extra pages.

Participate and Win the prestigious BOCI Award for excellence.

TEAM METRIC GLOBAL

Self-Assessment Form - I
1. Name of Company/ Bus/ Taxi operator*
2. Name of Official Contact Person*

First NameLast Name
2.a Are you a women Bus/Taxi operator?

1. Yes2. No
3. Designation*
4a. Contact Number 1*
Please enter a valid phone number.
4b. Contact Number 2
Please enter a valid phone number.
5a. Email 1*
example@example.com
5b. Email 2
example@example.com
6. Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
7. Zone*
Please upload your visiting card*

Cancelof
Please upload your company logo*

Cancelof

II. Strategy Development
15. Do you have a three-year business plan for your organization?

1. Yes2. No

Overall Performance Parameters (In numbers)

	Projected Turn Over in Lakh
1. FY 2024-25
2. FY 2025-26
3. FY 2026-27

17. Kindly indicate business performance on the following parameters. (Say NA if not applicable)

	FY 2023-24	FY 2022-23	FY 2021-22
1. Annual Turnover (In Lakh)
2. Number of Institutional Customers
3. Schools (School operation)
4. Companies (Employee Transport)
5. Tourist Operation (On Hire)
6a. Number of self-owned vehicles
6b. Number of vehicles from vendor
7. Fleet Composition Ratio (Own/Vendor’s Vehicles)
8a. Total permanent staff
8b. Total temporary staff
9. Total Running in Kms (Entire Fleet)

III. Brand Management
18. Do you have Brand value proposition?

1. Yes2. No
18.a. If Yes, What is your Brand’s value proposition?*
19. Is the value proposition relevant to your customers?

1. Yes2. No
19.a. If Yes, kindly elaborate the same.*
20. Please elaborate what are the other brand building activities is taken up by your company?

	FY 2023-24	FY 2022-23	FY 2021-22
Value of Fuel Economy Index

	FY 2023-24	FY 2022-23	FY 2021-22
Value of Fleet Utilisation Index

	Travel agency/company names
1.
2.
3.
4.
5.

	Travel agency/company names
1.

V. Workforce Environment
42. Do you have a documented recruitment policy?

1. Yes2. No
43. Do you have women employees?

1. Yes2. No
44. If Yes, % of women employees in the organization:*
45. Number of staffs completed 5 years of service with your organisation.

46. What facilities do you provide to all your employees?

	Yes/ No	If not, what is the reason
1. Provident Fund and ESIC
2. Gratuity
3. Leave encashment
4. Leave Travel (LTA) allowance
5. Pension Scheme
6. Employee loan
7. Transport to Work
8. Family Health Insurance
9. Education Loan for Family
10. Over time
11. Safety Gear

47. Please specify appropriate action towards impolite staff.

1. Formal documented warning2. Informal/Verbal warning3. No action takenOthers if any

	Yes/ No
1. Police verification
2. Background check

	Yes/ No
1. Social etiquette and interaction
2. Risk management
3. Personal and public safety measures
4. Fuel service
5. Understanding of modern vehicle dynamics.
6. Local geography.
7. Awareness about latest motor vehicle laws.
8. Aptitude for customer service
9. Crisis management
10. GPS and Modern technology (may include the apps as well)

VII. Governance and Social Responsibility
55. Do you have a safety policy for your establishments?

1. Yes2. No
55.a. If Yes, Please share the document of safety policy*

Cancelof
56. Do you have regular financial audits?

1. Yes2. No
57. Do you have a business plan for next year that is 2025-26?

1. Yes2. No
57.a. If Yes, Kindly elaborate more on next year business plan*
58. What are you doing to reduce your carbon impact? Please elaborate
Name of FI (Only for Metric Team)
Date

DayMonthYear
Note:

Dear respondent,

You have filled Master Survey Form of the Prawaas Excellence Awards 2024.

Now once you click on below mentioned submit button one more link will open (This will redirect to category form you have applied).

Please fill the next form with all details in order to apply award category which you have selected.
Should be Empty:

	FY 2023-24	FY 2022-23	FY 2021-22
1. Average Down time/Vehicle (Days)
2. Number of trips cancelled due to non-availability of own bus
3. Number of instances of delays due to break down enroute
4. Average time spent in workshop per vehicle (Days)

Prawaas Excellence Awards 2024

Self-Assessment Form - I

I. Leadership

II. Strategy Development

III. Brand Management

IV. Operational Efficiency

Fuel Efficiency

Fleet Utilisation (Fleet Productivity)

Service Reliability

V. Workforce Environment

VI. Driver Management

VII. Governance and Social Responsibility

	FY 2023-24	FY 2022-23	FY 2021-22
1. Major Accidents (Involving death / Hospitalisation)
2. Minor Accidents (Other than above but police complaint registered)
3. Number of Passengers injured.