Support is available during standard business hours (8:30am - 5:00pm AEST)
+ Standard support @ $200 + GST p/h. billed in 15min increments for remote, min 1hr for onsite.
+ Travel charged @ $100 + GST p/h.
+ Non standard support or projects may be billed separately
+ Parking expenses on charged to client
+ After hours and emergency support available @ $280 + GST p/h (minimum 1hr)
*PLEASE NOTE*
Support is considered and includes any verbal or digital troubleshooting / evaluation and remediation phone calls, emails & text messages.