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Product Advisor

Product Advisor

Not sure if a heat pump water heater is right for your home?  Use our Product Advisor tool to assess whether your home is a good fit for this technology.
7Questions
  • 1
    Why fuel type matters: Replacing an existing water heater that is already electric likely requires less labor and materials. If you have an existing non-electric water heater, you may need to upgrade your electric panel to 200 amps.
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  • 2
    Why location matters: Heat pump water heaters generate sounds like the background noise from a portable fan (around 50 decibels). Heat pump water heaters also generate cool, dry air that will be emitted into the space around it if the unit is not ducted. If your water heater is near high- traffic, high-occupancy rooms in your home, you may want to consider these factors in your decision-making.
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  • 3
    Why space matters: Heat pump water heaters need at least 700 cubic feet (10'x10'x7') of airflow around them to operate most efficiently. You will need at least 8 inches of space from the existing unit to the wall to accommodate your new unit. Units can be installed in smaller areas if ducting or other airflow strategies can be implemented.
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  • 4
    Why ceiling clearance matters: Heat pump water heaters are typically taller than standard water heaters and require an additional 12 inches of top clearance to access the air filter. If your installation space measures less than 7 feet from the floor to the ceiling, you should receive a second opinion from a licensed professional to ensure the unit will fit. Our team can help with that.
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  • 5
    Why access to drainage and exhaust venting matters: Heat pump water heaters can release condensate. It is important to drain any condensate via a sloped drainage system, a condensate pump or a plumbing drain. If a nearby floor drain is not available, a condensate pump to an appropriate drain may be necessary.
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  • 6
    Why location matters: Heat pump water heaters generate sounds like the background noise from a portable fan (around 50 decibels). As mentioned previously, heat pump water heaters also generate cool, dry air that will be emitted into the space around it if the unit is not ducted. If your water heater is right next to an area where you spend a lot of time, you may want to consider these factors in your decision-making.
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  • 7
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  • 8
    Please include a photo of the installation area below and a member of our concierge team will reach out to determine whether or not this will be a good fit for your home.
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  • 9
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  • 10

    Thank You

    Unfortunately, at this time it appears that a heat pump water heater may not be a good fit for your home. Upon submitting this form, you will be returned to the BGE Product Advisor site.

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  • 11

    Thank You

    A member of our team will be in contact with you regarding your survey before you make your purchase. Upon submitting this form, you will be returned to the BGE Product Advisor site.

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  • 12

    Congrats

    Sounds like a heat pump water heater is a great fit for your home! Please select any of the fulfillment options at checkout. Upon submitting this form, you'll be returned to the BGE Product Advisor Site.

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  • 13

    Congrats

    Sounds like a heat pump water heater is a great fit for your home! To ensure you are eligible for the additional electrification incentives, please choose Professional Installation at checkout. Upon submitting this form, you will be returned to the BGE Product Advisor site.

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