Service - New Service Customer Request

Name

First NameLast Name

Email

example@example.com

Phone Number

Please enter a valid phone number.Format: (000) 000-0000.

Year

Make

Model

HIN #

SERVICE REQUEST TYPE

Please describe the issue, concern, or service requested in as much detail as possible. Include any warning lights, alarms, error messages, or troubleshooting already performed.

Please upload any photos that may help us understand your concern or service request. Examples include damage, warning lights, gauges, engine compartments, trailers, serial number tags, or any area related to the issue you are experiencing.

New Service Customer Waitlist Acknowledgment

The Boat Shop is currently prioritizing service work for existing service customers. Existing service customers are defined as customers who have purchased a unit from The Boat Shop or have had service work completed by The Boat Shop within the past two (2) years.

By submitting this form, I understand and acknowledge the following:

Submission of this form does not guarantee a service appointment.
My unit will be placed on a waitlist for review.
If an opening becomes available in The Boat Shop's schedule, I may be contacted to schedule a diagnostic appointment.
Existing service customers will receive priority scheduling and service over waitlisted customers.
If an existing service customer requires service, my appointment, diagnosis, repair, or timeline may be delayed or rescheduled.
The Boat Shop is not guaranteeing or promising that repairs will be completed on my unit.
If my unit is accepted for service, The Boat Shop may first perform diagnostic work and then contact me with findings, recommendations, estimated costs, and possible next steps.
If additional repairs are recommended, The Boat Shop will determine whether scheduling capacity is available before committing to the repair work.
The Boat Shop cannot guarantee turnaround times, completion dates, or repair schedules for waitlisted customers.
If I require a fast turnaround or time-sensitive repair, I understand that I may wish to seek service from another provider.
Current moorage, storage, slip, or dock customers are not automatically considered service customers unless they have purchased a unit from The Boat Shop or have had service work completed by The Boat Shop within the past two (2) years.

I acknowledge that I have read and understand the above information and wish to be added to The Boat Shop's new customer service waitlist.

New Customer Request

Unit Info