Property Maintenance Request

- Property Address*
  (Where maintenance is required) Street Number & Name, Suburb and Postcode
- Renter/TenantOwner/LandlordProperty ManagerOther
- Requester Name*
  
  First NameLast Name
- Requester E-mail*
  example@example.com
- Requester Mobile Number*
  Note - form only accepts Australian Mobile number. Format: 0400000000.
- Date of Request*
  
  MonthDayYear
  Date
- Please provide a detailed description of the maintenance/repair required*
- Attach supporting information related to the issue: E.g. Photo(s), Video(s) or Document(s) - (Optional - if any)
  
  File Type Acceptable - pdf, doc, docx, xls, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif
  Cancelof
- Take Photo*
- Take Photo*
- Take Photo
- Take Photo
- PlumberElectricianLocksmithGasfitterHVAC Technician (Heating, Ventilation, and Air Conditioning)RooferPainterTilerPest Control SpecialistLandscaper/GardenerGlazier (glass related repairs)CarpenterCleaning ServicesOther
- Note: If the fault is found to have occurred due to renter error or negligence, the cost of repairs will be charged to you. Common examples include:
  - Blocked toilets caused by unsuitable items like sanitary pads or non-dissolvable wet wipes being flushed.
  - Wall damage due to furniture movement.
  - Fix a tap leak and broke the entire assembly.
  - Not reporting the issue to the agency at all
- I agreeI disagree
- I agreeI disagree
- Once this form is submitted
  1. Your maintenance request will be assessed by our team to determine whether the repair is urgent or non-urgent.
  2. We will seek approval from the rental owner before proceeding with the repair.
    
    For Urgent Repairs: Depending on rental owner approval, we will prioritize the repair and address it immediately to prevent further damage or safety risks.
    
    For Non-Urgent Repairs: Depending on rental owner approval, the repair may be scheduled and completed within 14 days of receiving your written request.
  If you need further information on what is classified as urgent or non-urgent, please refer to our website - www.specialistagency.com.au
  
  Our team will review the details of your request within 24 to 48 hours. For any further information you may email us at maintenance@specialistagency.com.au or call 03 9741 9000 (Select Option #3 for Maintenance).
  
  Thank you for your cooperation.
- Property Maintenance Request
- Should be Empty: