Business Architecture Health Score

1
In the past four weeks, where would your team find the top 3 business priorities?* This field is required.
You would have to tell them; they aren't written down.
They are in a document somewhere from a past meeting.
You shared them, but they aren't reviewed regularly.
They are written and visible (e.g., in a shared doc, on a wall).
They are visible AND discussed in a weekly team rhythm.
2
Think of the last three new opportunities (projects, clients, ideas) you said 'yes' to. How many were explicitly checked against your written strategic goals?* This field is required.
We don't have written goals to check against.
None of them.
One of them.
Two of them.
All three were formally checked.
3
When a team member starts a new piece of work, what do they use to measure 'done'?* This field is required.
They ask you when they think they are finished.
They use their own judgement, and you review it.
They follow a verbal brief you gave them.
They follow a 'Definition of Done' or a clear written brief.
They follow a clear brief and check it against a key metric (KPI).
4
Where do your core business processes (e.g., sales, client delivery, finance) actually live?* This field is required.
Mostly in my head or in key team members' heads.
In various old documents, emails, and notes.
We have some of them mapped out, but they are often out of date.
We have a central location (a folder) where most are mapped.
They are mapped, actively used, and regularly updated in one place.
5
When the same mistake or customer complaint happens twice, what is the most likely outcome?* This field is required.
We fix the one-off problem and move on. (Fires)
We discuss it, but don't have time to find the root cause.
Someone is assigned to "look into it" when they have time.
We have a simple process (like '5 Whys') to find the root cause.
We have a formal process, and the system/process is updated to prevent it.
6
You have to take a two-week, unplanned break (no phone, no email). What happens to daily operations?* This field is required.
It's a crisis. The work stops or descends into chaos.
My team just about copes, but I return to a huge backlog.
My deputy/manager handles it, but all major decisions are paused.
The team follows the processes; it's 90% smooth.
The team doesn't miss a beat; I just review the summary when I return.
7
Look at your calendar for the past four weeks. What percentage of your core management/team meetings happened as scheduled?* This field is required.
We don't have a set rhythm; meetings are ad-hoc.
Less than 50% (we cancel or move them constantly).
About 50-75%.
About 75-90%.
Over 90% – they are a protected priority.
8
A team meeting finishes. What is the single source of truth for the actions that were agreed?* This field is required.
People's memories or their own personal notes.
An email summary or a chat message.
A shared document (e.g., Google Doc) that anyone can edit.
A dedicated task list or project management tool.
A project tool, where actions are linked to owners and deadlines.
9
In the past month, when a team member missed a key deadline, what actually happened?* This field is required.
Nothing, it was ignored, or we were too busy to notice.
It was mentioned in passing, but without a new plan.
We discussed it and reset the deadline.
We held a 1-to-1 to understand the block and reset expectations.
We held a 1-to-1 and reviewed if the system (workload, brief) failed them.
10
How many decisions in the past four weeks could only have been made by you?* This field is required.
Almost all of them (sales, ops, finance, people).
Most of them.
About half. You've delegated some areas.
Very few. Only the major strategic ones.
None. My team is fully empowered for their roles.
11
Open your inbox. How many emails are in your inbox right now that only you can deal with?* This field is required.
100+ (My inbox is the business's to-do list).
50-100.
20-50.
Less than 20.
Almost none. Everything is routed to the right team/system.
12
When a client has a problem, what is the first thing that happens?* This field is required.
I get a call or email, and I step in personally.
My team tells me, and I advise them on the fix.
My team handles most of it and asks for my approval on the solution.
My team handles all of it and just informs me of the outcome.
My team handles it, logs it, and I review a report of all issues later.
13
When was the last time you and your team reviewed a financial report (P&L, Cashflow) together?* This field is required.
Never, or only at year-end with the accountant.
Sometime in the last 6 months.
Informally, or when there's a problem.
Last month, as part of a formal review.
In the last two weeks, as part of a standard business rhythm.
14
To get your most important business number (e.g., monthly sales), what is the process?* This field is required.
I have to ask several people and manually add it up.
I pull it from several different systems that don't talk.
Someone compiles it for me in a spreadsheet.
I can see it on a dashboard, but I still double-check it.
It's on a live, trusted dashboard from a single source of truth.
15
If your sales or new business pipeline dried up, how long would it take for you to know?* This field is required.
When I check the bank and see cash is low.
Weeks later, when I'm compiling reports.
Within a week or two.
Within a few days.
Almost in real time; a leading indicator (like proposals sent) would flag it.
16
Think of the last major task you tried to delegate. What happened?* This field is required.
I didn't delegate it; I just did it myself.
I delegated, but had to take it back or redo it.
I delegated, but had to micro-manage the whole process.
I delegated, and it got 80% done, which was fine.
I delegated with a clear brief and the team delivered it.
17
If your most critical team member (not you) won the lottery and left today, what would happen?* This field is required.
It would be a total crisis; their knowledge is not documented.
It would be chaotic, but we'd figure it out.
Another team member would have to do two jobs for a while.
We have a 'deputy' or cross-trained person who could step in.
We have a full 'playbook' for their role, and a backup is trained.
18
A team member is consistently underperforming. What is the most likely reality of that situation in your business?* This field is required.
The problem is ignored in the hope it will fix itself.
The team is frustrated, but no formal action is taken.
I have an informal "chat" with them when I get frustrated.
There is a formal process for feedback and a performance plan.
We have a coaching rhythm, so the dip is caught and supported early.
19
One last detail (so we can tailor your report): Including you, how many people are in your team?* This field is required.
1-3 people
4-10 people
11-20 people
20+ people
20
Direction_Avg
21
Design_Avg
22
Discipline_Avg
23
Dependency_Avg
24
Data_Avg
25
People_Avg
26
Final_Weighted_Score
27
Bottleneck_Score
28
Full Name* This field is required.
Prefix
First Name
Last Name
29
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30
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