Payroll Provider Survey

Payroll Provider Assessment Survey

Please complete and return by December 15, 2025.
Organization Name*
select organization from the dropdown list (alpha by state, org ID#(
Your Name*

First NameLast Name
Your Role*
Email Address*
example@example.com
What payroll provider are you currently using?*

ADPQuickBooks Desktop PayrollQuickBooks Online PayrollPaychexGustoPaycorOnPayWorkdayBambooHRRipplingSquare Payroll90 degree benefitsMicrosoft Great PlainsOther Payroll Provider
How many employees do you process payroll for?*
What is your payroll provider's pricing structure?*

Base monthly fee + per employee monthly feeFlat monthly base fee (regardless of employee count)Per employee monthly fee only (no base fee)Percentage of monthly payrollPer payroll run feeAnnual contract with monthly billingOther
Monthly base fee
Monthly fee per employee
Percentage rate
Average monthly gross compensation for payroll
Fee per payroll run
Number of payroll runs per year
Annual fee
How satisfied are you with your current payroll provider?

0

1

2

3

4

5

0 is Very Dissatisfied, 5 is Very Satisfied
Does your payroll provider handle clergy compensation properly?

Yes - handles clergy pay correctlyNo - we have issues with clergy pay processingNot applicable - no clergy employeesUnsure
Who manages your payroll processing?*

In-house staff memberExternal bookkeeper/accountantPayroll service provider handles everythingVolunteerOther
How long have you been using your current payroll setup?

Less than 1 year1-2 years3-5 years6-10 yearsMore than 10 years
Are you considering changing payroll providers?

No - very happy with current providerNo - satisfied enough to stayMaybe - open to exploring optionsYes - actively looking for alternativesYes - planning to change within the next year
If considering a change, what are your main reasons? (check all that apply)

Cost too highPoor customer serviceLimited features/functionalityCompliance issuesSystem reliability problemsDifficulty with retirement plan integrationDifficulty with proper clergy pay setupOther
Any additional comments or thoughts related to your payroll provider or payroll needs?
Should be Empty:

Payroll Provider Assessment Survey