Virtual HQ New Client Form

1
Before you begin!

Have you read our AML guide and understood what's required?

Don't worry - this won't take long, but it is a legal requirement so please be accurate. In short, when completing this form you are required to submit photo ID and proof of address for each shareholder (Limited Companies) or owner (Sole traders & Partnerships) as detailed in the guide.

The documents specified are the only proof we can accept, submission of different documents will cause a delay in your account being activated.

IMPORTANT: Are you or your business based overseas? The rules and requirements may differ slightly for overseas residents and/or businesses. Please click HERE for the correct information and steps to follow.
2
Company Details* This field is required.If you have not yet formed your company, please use the proposed company name and shareholders when completing the form. For anything you are unsure of please enter 'TBC', these details will then be checked upon incorporation.
Please Select
Please Select
Sole Trader/Partnership
Limited Company
Not Yet Registered Business
Charity
LLP
Franchise
Community Interest
Overseas Registered Company
Overseas Soletrader/Partnership
Company Type
Company Name
Company Email
3
Company Number* This field is required.Please provide us with your company number. If incorporated within the UK, you can locate this easily on COMPANIES HOUSE. If registered overseas please refer to your applicable country's company database or your company documents.
Company Number
4
About Your Business* This field is required.Please complete all fields to the best of your knowledge, any missing information will cause delays. If the information is unclear our Compliance Team may follow up with further questions.
Please provide a brief business description
Does your business have a website? If yes, please add the URL link, if no, please type no
If you answered no to the above, please explain why - how do you plan to generate business?
Please explain why your business requires a Virtual Office?
5
Registered Office Address* This field is required.Please confirm your company's current registered office.
Street Address
Street Address Line 2
City
Country
Post Code
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
6
What is your Principal Place of Business?* This field is required.A company's principal place of business is the primary location where business is performed. This is generally where the business's books and records are kept and is often where the head of the firm and other senior management personnel are located. If you do not work from a fixed location, please enter your home address.
Street Address
Street Address Line 2
City
Country
Post Code
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
7
Franchise Agreement * This field is required.If you are a franchisee, please provide your franchise agreement below. This will be the legal document between you and the franchisor providing you the right to use its name, and confirming the territory rights. Depending on the information supplied, our Compliance Team may follow up with you for further information.
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
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8
Owner(s) Name & Address* This field is required.Please state who owns the business. If you are a sole trader this will just be you, if you are in a partnership with one or more individuals, list all here. Please enter the full name, first line of address and an email address they can be contacted at if required.
Owner 1: Name, Address & Email
Owner 2: Name, Address & Email (Enter N/A no additional owners)
Owner 3: Name, Address & Email (Enter N/A no additional owners)
If more than 3, please detail here (Enter N/A no additional owners)
9
Shareholder(s) Name & Address* This field is required.We usually only require documentation for the majority shareholders of the company (those holding a 25% or more stake). Please list these individuals here. If your shareholders are other entities we will follow the chain and require information for the shareholders of the entity listed, our Compliance Team will follow up with you to establish the further information required. Please enter the full name, first line of address and an email address they can be contacted at if required. If you have a non-standard nominee shareholder (a person or company holding shares on someone else's behalf) or bearer shares (where ownership is determined by the physical certificate rather than an entry in the register of members) please provide more details below.
Shareholder 1: Name, Address & Email
Shareholder 2: Name, Address & Email (Enter N/A no additional shareholders)
Shareholder 3: Name, Address & Email (Enter N/A no additional shareholders)
If more than 3, please detail here (Enter N/A no additional shareholders)
10
Trustee(s) Name & Address* This field is required.If your charity has more than 3 trustees, we will just require details for the chair and two other trustees. Please enter the full name, first line of address and an email address they can be contacted at if required.
Chair: Name, Address & Email
Trustee: Name, Address & Email
Trustee: Name, Address & Email
11
Proof of Identity and Proof of Address* This field is required.For all the individuals you have now established as the Persons with Significant Control of the company, please submit two documents: 1 x photo ID and 1 x address proof, from the following list. 1 x Photo ID - Passport - Photocard Full Driving Licence - We CANNOT accept a Provisional Driving Licence 1 x Proof of address: - Utility bill dated within the last 3 months (gas, electricity, water, broadband, landline telephone or satellite TV) - Council tax bill for the current tax year - Current account/Building society bank statement dated within the last 3 months - HMRC self-assessment letters or tax demand for the current financial year - Current year’s Mortgage statement issued by a recognised lender or current signed tenancy agreement. Please note: - We will also accept a driving licence as proof of address, alongside a passport as ID. - All 4 corners of the document are visible - Shows the full name of the individual and full address - We CANNOT accept Credit Card Statements, statements from online-only banks or Mobile Phone Bills as Proof of Address.
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Select files to upload
Max. file size: 10.6MB
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12
Mail Services* This field is required.Please select your mail preference below, this should match your order.
Please Select
Please Select
Mail collection
Mail forwarding
Mail scanning (and forwarding)
13
Mail Collection* This field is required.You've opted to collect your mail. It's important you let us know who you expect to be collecting post in future, so that the reception team knows who to release mail to. Please state the name(s) of people authorised to collect post on the companies behalf, and their position within the company.
Name(s) and position
14
Mail Forwarding Address* This field is required.You have opted for your mail to be forwarded to you, please specify below to which address. This can be a residential or commercial address, but cannot be a PO Box or another virtual office address.
Street Address
Street Address Line 2
City
Country
Post Code
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
15
Mail Scanning Email* This field is required.You have opted for mail scanning & forwarding. Please note, we only offer this service to business email addresses, not Gmail or Hotmail accounts. Please confirm below the business email address for scanning copies to be sent to.
example@example.com
16
Mail Scanning Address* This field is required.Please specify below the address you would like your mail forwarded to after it has been scanned. This can be a residential or commercial address, but cannot be a PO Box or another virtual office address. Please note that forwarding is compulsory with our scanning service.
Street Address
Street Address Line 2
City
Country
Post Code
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
17
Mail Forwarding to an Alternative Address* This field is required.If the address matches one of the shareholder's residential addresses for which proof has been submitted already, we won't require further documentation. If not, please specify below.
Please Select
Please Select
Yes, I have already provided
No, I now need to provide
Have you already provided a proof of address in the previous section?
18
Alternative/Commercial Proof Of Address Upload* This field is required.Please upload a valid commercial (Current Rental Agreement, Utility Bill, Commercial Rates Bill) or additional residential proof of address.
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Select files to upload
Max. file size: 10.6MB
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19
Telephone Services* This field is required.Please select your required service. Scroll down on the dropdown if you do not require telephone services.
Please Select
Please Select
Telephone Divert
Telephone Answering
No Services
20
Telephone Preferences * This field is required.Please select your preferences below. Our line and divert service will provide you with a national or local telephone number which when called, will automatically divert to a destination number of your choice (landline or mobile).
Please Select
Please Select
National 033
London
Matching area code
Please select your line preference
Enter your diversion number
21
General Terms and Conditions & Verification Process * This field is required.The verification process usually takes 24 hours, efficient turnaround times are dependent on us receiving accurate information from this submission. Please do not chase the team for an update within 24 hours as this will slow the progress of your submission down. We will be in touch with you if any further information is needed. It is very important that accurate identification is provided as everything is verified externally by our verification partner. We will carry out identity checks on each individual, partner, director and corporation. For the individual(s) involved – these checks will leave a ‘soft credit search’ that does not leave any visible footprint for lenders but is vital in establishing proof of identity.
22
Should be Empty: