Joint TZG & PHT - New Account Setup Application Form

Powerhouse Toys LLC & The Zoofy Group LLC , 1901 Blair Street, Laredo TX 78040, USA
New Account Application Form

(Maximum time to complete approximately 5 minutes)

Business Name
(As it appears on the business registration certificate)
DBA
(List all names and websites you do business under)
Full Name (Owner)

First NameLast Name
Full Name (Buyer)

First NameLast Name
Email
(please enter full url)
Business Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Business Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Mobile Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Website:

Accounts Payable Contact

First NameLast Name
Accounts Payable Phone
Please enter a valid phone number.Format: (000) 000-0000.
Accounts Payable Fax
Please enter a valid phone number.Format: (000) 000-0000.
Accounts Payable Email
example@example.com
Type of Business
Tax ID
Date Incorporated

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Your Sales Turnover
in USD
Amount of Credit Requested
in USD

By signing below, I confirm that the credit card details that I will provide are accurate and belong to the person or company named above. I hereby authorize either Powerhouse Toys LLC. or The Zoofy Group LLC to charge this card for the agreed-upon amount as indicated on the related invoices or order confirmations.
Signature
Date of Signing this Authorization

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Deposit & Cancellation Policy

Deposit:
We do not currently require a deposit on standard orders. However, new customers are charged in full for their first three orders at the time of submission. After that, payment is processed when the order is pending shipment.

Cancellations:

A 25% restocking fee applies to all cancelled items or orders once warehouse processing has begun.
This fee also applies if only part of the order is cancelled after processing has started.
Partially cancelled orders may be subject to processing delays.
If a shipping quote is provided and you do not approve it, you are not obligated to proceed. However, if you accept the shipping quote and merchandise has been pulled from our warehouse, any cancellation will be subject to the 25% restocking fee.

Important:
If you cancel three or more orders within a 12-month period, your account may be permanently closed.

Powerhouse Toys LLC & The Zoofy Group LLC, 1901 Blair Street, Laredo TX 78040, USA

Company Policy & FAQ

1. Are your products officially licensed?
Yes — 100% of our products are officially licensed and authentic.

2. What is your minimum order? Do you sell by the piece or by the case?
Our minimum order value is $350. All products are sold and priced per piece, not per set. For items packed 48 units or less per case, we only sell in full, closed cases.

3. What is your FOB point? Do you ship directly to Amazon and offer prep services?
Our FOB point is Laredo, Texas.
Yes, we offer Amazon FBA prep services, including bundling, ticketing, and direct shipping to Amazon fulfillment centers. Please request our full prep services price list for details.

4. Can you provide authorization letters for Amazon or help if my listings are pulled?
No.
We do not provide vendor authorization letters under any circumstances.
We are unable to intervene with Amazon support outside of providing:

A copy of your paid invoice
A standard proof-of-purchase letter stating that goods were sourced from us
If you contact our vendors directly, your account will be closed — no exceptions.⚠️

5. Do you accept returns?
No. We are a B2B wholesale distributor and all sales are final.

6. Can you help with Amazon ungating? Can I request a product authentication letter?
Yes. We can issue a product authentication letter on our letterhead upon request, which can be submitted to Amazon for ungating purposes.

7. Do you offer discounts?
Yes. We send weekly promotional emails and offer volume-based discounts on orders over $5,000.

8. What is your order processing time?
Orders are typically processed within 1–3 business days.
Delivery time depends on carrier and destination.

9. Who pays for shipping? Do you offer free or discounted freight?
Customers are responsible for all freight charges unless otherwise stated.
We partner with three trusted freight brokers to provide competitive shipping rates.

We offer free shipping on non-sale orders over $5,000 (some restrictions apply).

10. What forms of payment do you accept?
We accept:

All major credit cards
Wire transfers

IMPORTANT:
If paying by credit card, you must provide clear images of the front and back of your driver’s license for identity verification. These images will be securely deleted from our system once verified. If you have concerns about this requirement, please contact us directly.

11. Do you offer credit terms?
Credit terms are considered after your third completed order.
Our AR department will then send a credit application to our factoring partner for review.

12. Do you provide a CSV/Excel inventory file?
Yes, an updated inventory file is available once your account has been approved and activated.
13. How do I place an order?
Orders can be submitted:

Via email to: customerservice@powerhousetoys.com or orders@thezoofygroup.com
Or directly through our website.

14. When will I be charged?
New customers are charged in full for their first three orders at the time of submission.
After that, orders are charged when they are ready to ship.

Payment Terms & Credit Card Policy
Minimum order: $350
Accepted payment methods: Major credit cards and wire transfers only

Transaction Fees:

Card Type	Processing Fee
Visa, Mastercard, Discover	2.0%
American Express	3.0%
Wire Transfer/ACH	No Fee

By signing below, I confirm that all information provided in this application form, including any accompanying financial statements, is true, accurate, and complete. I authorize Powerhouse Toys or its sister subsidiary The Zoofy Group LLC to obtain and investigate the credit history of my company from any relevant source, directly or indirectly, for the purpose of evaluating this application.

I further acknowledge that I have fully read, understood, and agree to all terms and conditions outlined in this form, including but not limited to:
- Payment policies and credit card terms
- Cancellation and restocking fee policy
- Shipping and freight responsibilities
- Return policy and order requirements
- Account terms related to Amazon and third-party platforms
I understand that failure to comply with these terms may result in penalties, delayed processing, or closure of my account.
Signature
Signatorys Name

First NameLast Name
Date

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Please verify that you are human
Should be Empty:

New Account Application Form