Our mission is to provide you with an amazing experience to be part of your ceremony. This form serves as a contract between All Fired Up Akron and yourself. All Fired Up will do everything in our power to provide you with an amazing piece of kiln formed artwork. Such is art, there are certain factors we cannot control. Vases are a free form sculpure formed by the heat of the kiln. We cannot control the way the glass curves and folds, but this is the beauty of art! We at All Fired Up will stirve to give you the best piece possible!
All purchases are non-refundable, and any issues we will attempt to fix. However once glass is formed it cannot be added to or changed. If any damaged is incured during shipping, we will do our best to repair it. We ship back your finished artwork fully insured by UPS, USPS, or FED EX with tracking.