Security Issues
Safety and security are our top priority. If you observe an unsafe or non-secured condition, notify your facility chaplain, volunteer coordinator, or other DOC employees immediately.
Professionalism: Volunteers aid DOC employees. Appearance, conduct, language, and attitude reflect your character and integrity. Earn respect and be patient with DOC employees.
Personal parameters and boundaries: When possible, use formal titles, such as: Administrative Head, Captain, Officer, Mr., Ms., or Sir. Do not befriend an offender for the purpose of intimacy. Do not supply your phone number or address, or personal information about yourself, another volunteer, or DOC employee. Avoid contact with an ex-offender.
Contraband: Any item not specifically authorized by a departmental administrative directive may be considered contraband and may be confiscated to avoid compromising facility safety and security. Offender property must come from approved sources – NOT VOLUNTEERS OR GUESTS. REMEMBER: Nothing in; nothing out.
Search procedures: Any person and/or vehicle is subject to search upon entering the grounds of a correctional facility. Volunteers and guests may refuse to be searched. Such refusal will result in termination of volunteer or guest status. Facility access may require an individual to clear a metal detector. Ensure clothing and additional adornment items are free of metal (bobby pins, hair ties, ink pens, etc
Managing aggressive behavior: If an offender becomes hostile, remain calm, back away, and immediately seek DOC employee assistance; correctional employees are trained to handle difficult situations. If alone, gradually move to a location where you can be seen by DOC employees.
Offender Fights: Do not try to break up offender fights. Summon DOC employees to handle the situation.
Meet Your Clients
Offenders are former free citizens who have committed crimes and are now confined. These offenders are like us in many ways. They have dreams, loved ones, and they laugh and cry. You may notice a sense of hopelessness among members of the offender population. As a volunteer or guest with an offender program, you bring in affirmation, encouragement, and hope.
Offenders tend to fall into one of four prison cultures:
- Individuals: A large majority of these offenders come from dysfunctional families. Physical or sexual abuse during childhood is common. Lack of education may cause people to turn to crime. Many offenders are functionally illiterate. Drug and alcohol use are often major influences in offender's lives.
- Ethnic groups: The offender population within the DOC is made up of several ethnic groups. The percentages of these groups vary in day to day operation. Be aware of the differing ethnic groups, and treat all with professional respect.
- Gangs: Many offenders were gang members before incarceration. Others become members in prison as a means of survival. There are many different gangs represented in prison. Violence is often a part of gang affiliation.
- Institutionalized: Prison becomes a comfort zone to this group of offenders. Since the DOC provides all their necessities, they are comfortable in prison and therefore hesitant to leave the prison environment.
Offender Relationships – Please circle yes or no for each question. Please submit written details for any ‘yes’ on a separate sheet of paper.