The Unsung Hero Award (previously known as the Service Award) recognizes an individual employee of a Chamber EDC member business who consistently demonstrates exceptional dedication to customer service through their warm welcome, willingness to go above and beyond, and exemplary assistance to both colleagues and customers, particularly honoring those in hospitality, service, retail, food, and similar industries who rarely receive formal recognition for their outstanding service commitment. Example positions include but are not limited to: retail sales associate, server/wait staff, cashier, shelf stocker, barista, etc.