A. Obligations of Dispatcher
1. Dispatcher agrees to handle paperwork, phone, and fax to and from the Broker or Shipper to tender commodities or shipments to Client for transportation in interstate commerce by Client between points and places within the scope of Client's operating authority.
2. Dispatcher bears no financial or legal responsibility in the transaction between the Shipper, Client agreement.
3. Dispatcher will:
1. Make a 100% effort to keep Clients trucks loaded.
2. Client will be contacted about every load, and the driver will have every opportunity to Accept or Reject the load. Client cannot cancel once the load is booked.
3. Invoice the Client every Friday for our service, also provide a copy of each load Confirmation Sheet, Client is being billed for.
B. Obligations of Client
1. Client gives Crossroads Global Logistics LLC authority to provide his/her signature for rate confirmation sheets, invoices and associated paperwork necessary for securing cargo and billing purposes.
2. Client agrees to collect payment from the Shipper promptly, following receipt of a freight bill and proof of delivery of each shipment to its assigned destination, free of damage or shortage. The amount to be paid by Shipper to Client shall be established between the parties on a per shipment basis prior to commencement of each individual shipment. A load confirmation including details of shipment and revenue to be paid will be supplied via FAX or EMAIL by Shipper to Client. Confirmation will be signed by Crossroads Global Logistics and returned via FAX or EMAIL to Shipper.
3. Client agrees to text Crossroads Global Logistics LLC when they arrive at the shipper.
4. Client agrees to text Crossroads Global Logistics LLC once loaded.
5. Client agrees to text Crossroads Global Logistics LLC once they arrive at the receiver.
6. Client agrees to text Crossroads Global Logistics LLC once loaded from receiver.
7. In the event of a breakdown, Client is responsible for contacting the roadside assistance. We recommend signing up with a roadside company and issuing that contact info to your driver. Client is responsible for payment of any needed repairs.
8. Client nor driver is allowed to cancel once a load is booked.
9. Client is responsible for obtaining all permits.