Non-Refundable Deposit Policy
To reserve your booking, a non-refundable deposit is required. This deposit secures your pet’s spot and ensures our availability for the requested dates.
- The deposit will be applied toward your total balance.
- It is non-refundable, meaning it will not be returned if you cancel your service for any reason.
- If you need to reschedule, we may be able to transfer your deposit to new dates depending on availability and with advance notice.
We appreciate your understanding as this policy helps us manage our schedule and dedicate time to caring for your pets with the highest level of service.