Clubstar - No Obligation Survey

Clubstar - No Obligation Survey

Clubstar is a new web-based application originally designed for operational and financial management of gliding clubs; it would be able to support general aviation (power flying) as well as other forms of soaring or outdoor activity; by filling in this form, you're helping to assess whether there is a demand for it within your area/sector. You are not obligated to buy anything by filling in this form!
Name*

First NameLast Name
Email*
example@example.com
Club Name*
Club Type*
Club Location (Country)*
Your position within your club*
Are you actively looking for any new system(s) to support your organisation, around finance/operations, member access, calendar/duty planning, daily activity management etc?

YesNo

About Your Existing Financial / Operations Systems
What system or method do you currently use to track individual member account balances?
This may be an accounting package, a specific software solution, a generic solution like a spreadsheet, or pen and paper!
What system or method do you currently use to calculate the charges for members activities (such as glider/power flying, rental of other equipment etc)?
This may be an accounting package, a specific software solution, a generic solution like a spreadsheet, or pen and paper!
What options do your club members currently have to pay money to their account balances?

In person at the clubOver the phone when the club is openVia email when the club is openVia the webOther
What do you LIKE about your current system / What are the features that it has, that you consider essential?
What features are not present or are underdeveloped in your current financial / operational system that you would like to see?
Is your finance/operational system currently supported by the developer(s)?
Approximately what does your financial/operational system cost, on an annual basis?

About Your Existing Calendar / Duty Systems
Do you presently operate a duty roster for important operational roles such as Instructor I/C, Tug Pilot, Winch Driver (or whatever is appropriate for your sport/activity) - to make sure you have a full team on a day?
What is the name of the system?
What do you LIKE about your current calendar/duty system / What are the features that it has, that you consider essential?
What features are not present or are underdeveloped in your current calendar/duty system that you would like to see?
Is your calendar/duty system currently supported by the developer(s)?
Approximately what does your calendar/duty system cost, on an annual basis?

About Your Existing Member Facing Systems
What system or method do your club members use to view their own account balances / activity history?
Do your members have to be present at the club? Is it self service? Can members easily view their details online?
What do you LIKE about your current member-facing system / What are the features that it has, that you consider essential?
What features are not present or are underdeveloped in your current member-facing system that you would like to see?
Is your member-facing system currently supported by the developer(s)?
Approximately what does your member-facing system cost, on an annual basis?

About Your Existing Launch Point / Activity Control Systems
What system or method does your club use to log flights up and down (or vehicles being taken out), manage daily waiting lists and other features?
Do you do paper logging, or have another system in place?
What do you LIKE about your current activity management system / What are the features that it has, that you consider essential?
What features are not present or are underdeveloped in your current activity management system that you would like to see?
Is your activity management system currently supported by the developer(s)?
Approximately what does your activity management system cost, on an annual basis?

Overall, how do you rate your current club systems?
Would you be open to a change to a new system; if one was found that met your requirements and fell within an appropriate budget?
Would you like to be added to the mailing list for Clubstar; to see how it develops over time?
Would you like to arrange a call to discuss your systems; and see what Clubstar could offer to your organisation?
Any other comments (this is a good place to put a requirements list if you are looking for new system currently).
Should be Empty:

About Your Existing Financial / Operations Systems