Great! This does mean that there is no issue with your Cool Choir account and it IS active!
Now let's see if we can help you log back in using your original browser!
Although you can you can successfully login using a different browser, this does mean that the issue you are having is a known issue for our website (we are working hard to solve this presently) involving something called 'cache'.
Basically, your browser is storing old pages of the Cool Choir website from when you were NOT able to access it (usually between trimesters when the website is closed and you are required to re-register again for the next trimester). By storing pages it speeds up the website, rather than having to load new pages each time. The problem is, these old stored pages are from a time when you were no longer a member - which is why it won't let you in today! The live, CURRENT pages since you paid your invoice are not showing. In order to make them show you need to clear your cache of past, expired pages. The good news is that moving forward, our website now only shows CURRENT, live pages so you'll only need to clear your cache ONCE (hopefully)!
Here's how to do that:
- Google 'clear cache in (name of your browser)'
- Click the link which appears and follow the instructions
- Close down your browser completely and then reopen it again
- try logging back into the Cool Choir member area
If you have followed the above steps you should be able to log back into the Cool Choir website member area in your original browser.
Please continue to the next question!