Corrales Internet Access Questionnaire
What service do you use to access the internet?
Century Link
Comcast
Other - Please specify below
Other Internet provider
What type of connection do you use?
Dialup
DSL
Cable
Fiber
Satellite
Personal vs Business Use
100% Personal
90% Personal - 10% Business
80% Personal - 20% Business
70% Personal - 30% Business
60% Personal - 40% Business
50% Personal - 50% Business
40% Personal - 60% Business
30% Personal - 70% Business
20% Personal - 80% Business
10% Personal - 90% Business
100% Business
Indicate your use of the Internet by percentage
*
Other usage
What devices do you use to access the Internet?
Desktop computer
Laptop Computer
Tablet (Kindle, iPad, Android, Nook, etc)
Mobile phone
Other (specify below)
Other device used
How many devices simultaneously access the internet at your location?
1
2
3
4
5
6
7
8
9
Please run a speed test at
speedtest.xfinity.com
Download Speed Mbps
Upload Speed Mbps
Unable to access
Never
Rarely
Occasionally
Frequently
Dropped Connection
Never
Rarely
Occasionally
Frequently
Stream Buffering
Never
Rarely
Occasionally
Frequently
What have you done to resolve issues successfully?
Reboot Modem
Reboot Router
Reboot Device
Contact provider
Time of day when dropped connections or buffering is more likely to occur?
Morning
Afternoon
Evening
Overnight
Using the map below, please indicate the zone in which you are located
1
2
3
4
5
6
Submit
Should be Empty: