Service Agreement & Conditions
Cancellation Fee
Please inform the referred Patient of Fees, incuding a DNA. Fees are available on cygnetclinic.com.au/psychiatricfees
Emergency
Please inform the patient that we are not an emergency service and not open after hours If in need of counseling after hours, please contact LifeLine on 13 14 33 or an Ambulance by dialing 000.
Review Process
Ensure that the patient knows that demand for Psychiatry is overwhelming and that each referral needs to be reviewed by the Psychiatrist before being accepted and booked in. We have a 30 day maximum period for this to take place, otherwise reception will contact them with alternatives as soon as possible withing the 1 to 4 weeks.