• Your letter will contain the following details; 

    • Your name, date of birth and passport number.
    • The sickness or medical condition that has impacted your travel plans
    • When the illness started, if it is still ongoing or if you have fully recovered 
    • Signature and authorisation by a UK General Medical Council registered medical professional

  • Your details

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  • Your details


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  • Your ID verification

  • Upload your ID to confirm your identity
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  • Upload video verification
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  • Why do we require video verification? Read here for more information.

  • Medical Information

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  • Please note that this is an online sick note service and not for diagnostic or treatment purposes. If your condition worsens or requires immediate attention;

    Contact your GP directly or visit NHS.uk for NHS services.
    For urgent care, visit an NHS urgent care centre, A&E, or call NHS 111.

    Samaritans - Available 24/7 for anyone in emotional distress or at risk of suicide. You can call them free at 116 123.

    Mind - Provides mental health support and information. You can call their Infoline at 0300 123 3393 or text 85258 for advice.

     

  • Final touches

  • Please confirm your details

    Please review a summary of your details below carefully. These will be included in your letter and cannot be edited once submitted. Please navigate to previous pages if you want to make any changes.

  • Our doctors will review the information you have provided for cancellation of travel for {yourFull}, date of birth {dateOf}, passport number {passportNumber}. Unfortunately, you recently developed {yourUnforeseen} that has prevented you from continuing with your travel plans.

    Your home address is {yourAddress}. Finally, the letter our doctors write will be sent to {email}.

     

  • Terms

  • Upon submitting your request for medication support letter, you agree to our terms & conditions and privacy policy and confirm the following.

    • You are not acutely unwell with any of the following symptoms: chest pain, shortness of breath, new onset facial or limb weakness, slurred speech, severe bleeding, severe allergic reactions, severe burns or scald, suicide attempt, seizures or mental health crisis.
    • You confirm that you are not fit to travel
    • You are aware that this service is not for diagnostic purposes but solely to confirm that you cannot continue with your travel plans due to health reasons
    • You have understood the questions in the questionnaire and have answered them truthfully to the best of your knowledge.
    • The requested letter is solely for the individual with the provided name and details
    • Doctument Ltd is an online medical service, so we cannot access your NHS or regular GP medical records.
    • We cannot issue a refund once our doctors have reviewed your request and written a letter for you. We only provide refunds if we cannot issue a letter to you.
    • If your symptoms worsen, you agree to consult your regular doctor or GP for further medical advice.

  • Payment

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    Travel and holiday cancellation Product Image
    Travel and holiday cancellationA professional medical letter to confirm that you cannot continue with your travel plans due to medical reasons.
    £39.00
      
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