Any changes or cancellations must be made no later than one month (30 days) prior to wedding date. Appointment services and times cannot be changed on the day of the scheduled appointments. Doing so will result in the loss of the appointment and a full charge for the service(s) scheduled. It is important that all appointment services and times be closely adhered to, as originally scheduled, so that we may provide the optimal service that you deserve on your special day!
We apologize for any inconvenience, but we must follow this policy out of respect for our design team and other guests.
Automatic gratuity of 20% will be added to parties of five or more.
In the event that The Spa on West Main has to cancel your reservations, due to an unforseen circumstance, you will receive a full refund of your deposit and any prepaid services.