DISCLAIMERS
Property Damage: Dreamcatcher™ will not be held liable for any theft, damage, destruction, or loss of your property during or after the event. Please leave valuables in your locked vehicle or at home.
Animal Note: Our animals are at liberty, meaning they are free to roam their pastures. There may be some walking on uneven, muddy, or rough terrain to get to the animals for your visit. We will be sure to keep them in the front pasture during your visit.
In rough conditions, we will do our best to try and get them closer to you but we cannot guarantee that they will come up to visit. To maintain ethical standards and safety measures, we will not be haltering, handling, or tying the animals up.
There may also be times where we cannot go into an animal pen for a variety of reasons. We apologize in advance for the inconvenience this may cause.
Magical Forest Note: This activity is not guided or supervised. Interacting with the animals over the fence is done at your own risk. We highly recommend bringing bug spray with you to use before entering the forest.
The magical forest trails have an intricate root system, we keep our trails natural to keep our forest healthy. Due to this, there may be some accessibility difficulties with certain strollers and possibly wheelchairs.
SAFETY POLICY
Dreamcatcher™ takes safety very seriously, and while we do all that we can to ensure that our guests have a safe visit at our ranch, we require all visitors to sign a waiver prior to participating in our event. Though incidents are rare, there are still risks involved. If an incident occurs, we will provide you with first aid, and if necessary, we will call emergency services for you. We will also ask you to fill out an incident report form as early as possible.
It is the responsibility of the participant to follow all Dreamcatcher™ safety requirements provided to you by Dreamcatcher™ event staff and volunteers. Failure to do so, may lead to serious injury and/or exclusion from some or all activities.
Here are some guidelines that can help foster a positive experience and keep you safe during your visit:
- For the safety of your animals and ours, please do not bring your pets to the ranch!
- Please do not enter animal pens without a staff or volunteer present.
- Visitors are required to wear closed-toed footwear to access the animal pens, those who do not wear appropriate footwear, will be asked to wait outside.
- Parents are responsible for the safety of their children; they are required to accompany them in all activities and must not leave their children unattended.
- Please do not bring treats into the animal pens, you may feed them over the fence. If you have pre-purchased animal treats, please do not feed them until after your tour.
- Please be respectful towards all Dreamcatcher™ visitors, staff, volunteers, and animals as this will create a fun and positive environment for everyone involved.
- Please do not cross the “no entry zones” in the magical forest, these will be clearly marked.
Note: This list is non-exhaustive and other safety guidelines may be provided to you at the event.
REFUND/CANCELLATION POLICY
These tickets are non-refundable. Our yoga sessions will continue regardless of rain, snow, or shine! However, if Dreamcatcher™ is required to cancel the event due to severe weather, flooding, fires, or other extenuating circumstances or emergencies, we may be able to reissue a refund or reschedule your event. Dreamcatcher™ will do our best to inform you of any cancellations 24 hours before your event if possible.
If you need to cancel your visit, please provide us with at least 24 hours notice by contacting volunteer@dreamcatcherassociation.com. We will do our best to reschedule with you, however, we cannot guarantee our availability to rebook your tour.
Thank you and we look forward to seeing you!