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FREE Waterfront Shuttle: Rider Survey
Thank you for answering a few questions about your experience on the FREE Waterfront Shuttle.
8
Questions
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1
How satisfied are you with the FREE Waterfront Shuttle?
*
This field is required.
Please select 5 stars for very satisfied.
1
2
3
4
5
Not Satisfied
Very Satisfied
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2
Do you live or work in the Seattle region?
*
This field is required.
YES
NO
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3
What is your zip code?
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4
Where are you visiting from?
Please type your city and country
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5
How has the FREE Waterfront Shuttle contributed to your experience of Seattle?
*
This field is required.
Improved my experience of the city
No impact on my experience of the the city
Worsened my experience of the city
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6
Why did you use the FREE Waterfront Shuttle today?
*
This field is required.
Select up to 3 answers.
It was convenient
It was economical / Free is the right price
Out of environmental concerns / Avoided using a car
It was recommended to me
Lack of other transportation options
Lack of public parking along the waterfront
Other
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7
Who recommended the FREE Waterfront Shuttle to you?
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8
How did you learn about the FREE Waterfront Shuttle?
Please Select
I have used shuttle before
Local news
Social media
Online
I saw the shuttle
I saw the shuttle stop sign
Someone told me about it
Printed flyer
Don't recall
Please Select
Please Select
I have used shuttle before
Local news
Social media
Online
I saw the shuttle
I saw the shuttle stop sign
Someone told me about it
Printed flyer
Don't recall
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9
How would have reached the waterfront if the FREE Waterfront Shuttle had not been available?
Driven a car
Taken Uber or Lyft
Taken a taxi
Walked
Rented a scooter or bike
Would not have visited
Gotten a ride
Taken public transportation
Other
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10
What brought you to Seattle today?
*
This field is required.
Select all that apply.
I live or work here
Visiting Friends / Family
Shopping
Dining
Catching a cruise to Alaska
Vacation / Sightseeing / Leisure
Sports / Concert / Festival / Major Event
Business / Conference / Convention
To find Seattle’s fabled undersea billboards
Other
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11
How many people are in your party today?
*
This field is required.
1-3
4-5
5-10
10+
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12
Please rate the each of the following aspects of the FREE Waterfront Shuttle
Not Satisfied
Satisfied
Good
Excellent
Friendly Driver
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Knowledgeable Staff
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Clean Vehicle
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Convenient Stops
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Safe & Secure
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
On Time
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Friendly Driver
Knowledgeable Staff
Clean Vehicle
Convenient Stops
Safe & Secure
On Time
Not Satisfied
Row 0, Column 0
Satisfied
Row 0, Column 1
Good
Row 0, Column 2
Excellent
Row 0, Column 3
Not Satisfied
Row 1, Column 0
Satisfied
Row 1, Column 1
Good
Row 1, Column 2
Excellent
Row 1, Column 3
Not Satisfied
Row 2, Column 0
Satisfied
Row 2, Column 1
Good
Row 2, Column 2
Excellent
Row 2, Column 3
Not Satisfied
Row 3, Column 0
Satisfied
Row 3, Column 1
Good
Row 3, Column 2
Excellent
Row 3, Column 3
Not Satisfied
Row 4, Column 0
Satisfied
Row 4, Column 1
Good
Row 4, Column 2
Excellent
Row 4, Column 3
Not Satisfied
Row 5, Column 0
Satisfied
Row 5, Column 1
Good
Row 5, Column 2
Excellent
Row 5, Column 3
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13
What kind of shuttle rider are you?
*
This field is required.
Please seelct the choice that best describes your usage of the shuttle.
One time only
Regular rider while in town
Frequent rider
Can't live without it
Occasional rider
Other
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14
How can the FREE Waterfront Shuttle service be improved?
*
This field is required.
All feedback and ideas are welcome.
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