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  • 2026 Enrolment Form

    All information contained in this enrolment form is regarded as confidential and shall only be viewed by primary contact staff. Please ask us if you need assistance with any part of this form. Please read each section carefully before completing and signing. Please complete a separate form for each child you are enrolling.
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  • Child's Details

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  • Parent/Guardian #1 Details (MANDATORY)

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  • Parent/Guardian #2 Details

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  • Family Details

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  • Custody Information

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  • NOTE: The service cannot enforce custody issues without a copy of the relevant court order. Please discuss any custody issues with the Nominated Supervisor before enrolment. 

  • Child Care Subsidy (CCS)

  • CCS Claim Process

    To claim CCS, you must complete an assessment with the Family Assistance Office. Please call 13 61 50 or visit Services Australia’s Child Care Subsidy page.

    Your combined annual family income and your activity test determine the amount of CCS you are entitled to. CCS will be paid directly to OOSH to reduce the fees you pay.

    To be linked correctly, please provide us with:

    • The parent’s Customer Reference Number (CRN) and date of birth
    • The child’s CRN and date of birth
    • The official spelling of the name as shown on the assessment letter from the Family Assistance Office

     

    Privacy and Consent for Child Care Subsidy (CCS)

    To process your Child Care Subsidy (CCS), we are required to collect personal information from you and your child. This information will be shared with government departments, including Services Australia, to confirm eligibility and process payments.

    We are committed to protecting your privacy and handling your information in line with the Australian Privacy Principles. For more details, please read the Department of Education’s Privacy Obligation and Privacy Policy.

  • Fees are paid by direct debit only. A separate Direct Debit Agreement needs to be submitted to the service before we will accept enrolments.

  • Demographic Information and Priority of Access

  • Emergency and Authorisation to Collect Child From Service Contacts

  • Please supply at least one name other than the child’s parent/guardian.

    Instructions:

    An Emergency Contact is someone we can contact in the event of an emergency when we cannot contact a parent. If an accident, injury, trauma or illness occurs in relation to a child at the service and we cannot contact his/her parents, or if the parents are more than 30 minutes late to collect children after the service closes and we cannot contact them, we will call an emergency contact.

    An Authorised to Collect Contact is someone to whom you have given permission to pick up your child from the service. Unless indicated otherwise, they will not be contacted in case of an emergency. If the Authorised to Collect Contact is not known to educators, a Photo ID will be required upon collection. We will not release a child to anyone who is not authorised without prior consent, in line with our service policy.

    NOTE: It is important that you inform your contacts that you have included them as emergency/authority to collect contacts, and that they may be contacted in the case of an emergency and asked to collect your child when you cannot be contacted, which will require them showing photo ID.

    • Contact 1 (Mandatory) 
    • Contact 2 
    • Contact 3 
    • Contact 4 
    • Contact 5 
  • Medical Information

  • Families are asked to inform the service of any medical conditions the child may have at the time of enrolment. This allows us to identify children’s needs. We may need time to develop a process and timeline for enrolment in collaboration with families to enable orientation or training of educators before the child commences care. Please provide the following information:

    NOTE: For children with specific long-term medical conditions, a Medical Risk Minimisation Plan must be completed, and a copy of the child’s Medical Management or Action Plan, prepared by their doctor, must be provided to the service before attendance. Children cannot attend the service without the prescribed medication for their specific health care need, allergy, or relevant medical condition.

     

    Service's Medical Conditions and Allergies Policy 

    • Anaphylaxis  
    • If YES, please complete a Medical Risk Minimisation Plan and provide an Anaphylaxis Action Plan that has been signed by a medical practitioner with a recent passport-sized photo of your child. This plan must be provided to the service before the child attends.

    • If YES, your child cannot attend the service without an up-to-date Epipen. Please provide the service with their prescribed EpiPen.

    • Asthma 
    • If YES, please complete a Medical Risk Minimisation Plan and provide an Asthma Action Plan that has been signed by a medical practitioner with a recent passport-sized photo of your child. This plan must be provided to the service before the child attends.

    • Allergies 
    • If YES, please provide details and any management procedures to be followed:

    • If YES, please complete a Medical Risk Minimisation Plan. Please also provide an Action Plan that has been signed by a medical practitioner with a recent passport-sized photo of your child if the medical condition requires emergency treatment. This plan must be provided to the service before the child attends.

    • Other Medical Conditions 
    • If YES, please complete a Medical Risk Minimisation Plan. Please also provide an Action Plan that has been signed by a medical practitioner with a recent passport-sized photo of your child if the medical condition requires emergency treatment. This plan must be provided to the service before the child attends.

    • NOTE: Medication will only be administered to a child in accordance with the service's Medication Policy.

    • Additional Support and Health Needs 
  • Immunisation

    The service requires a copy of your child’s immunisation record, which can be downloaded from your MyGov account. Please upload the document below.
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  • NOTE: Children with no immunisation record will be classified as unimmunised and may be excluded if there is an outbreak of a vaccine-preventable disease at the service.

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  • Child's Profile

  • NOTE: Educators talk to your child about their interests regularly and where possible these interests will be incorporated into our program.

  • Authorisation and Approval (Permission)

    Please read this section carefully
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  • Disclaimer/Informed Consent

  • I hereby acknowledge that:

    • I have read and understood the service’s Policies and Procedures contained in this enrolment record and policy manual, which forms part of this agreement (and which may be changed from time to time by the service at its sole discretion).
    • The Policies and Procedures incorporate any relevant statutory obligations imposed on the service and have been put in place to protect my child/children.
    • I must strictly always comply with the Policies and Procedures.
      The information provided in this enrolment record is to the best of my knowledge correct.
    • I will inform the service immediately in writing if there are any changes to the information provided by me in this enrolment record (Notice of Change).
    • When caring for my child/children the service will rely on the information provided by me in this enrolment record, in any Notice of Change and any other instructions/information (of any nature whatsoever) I give to the service.
    • I am totally responsible for the accuracy of the information and my compliance with the Policies and Procedures.
    • I am totally responsible for the suitability and actions of any person (third party) whom I authorise to visit, deliver, or collect my child/children to/from the service.
    • I must first inform any such third party about the Policies and Procedures and that they must strictly comply with them.
    • Subject to any applicable Australian Consumer Law, the Sales of Goods Act 1923 (NSW) or any other applicable law which cannot be excluded, I/we will indemnify the service, its employees or any of its authorised persons from any loss, damage, claim, cost or expense of any nature whatsoever incurred by my child/children, by me or by a third party in connection with any act or omission by us failing to comply with the Policies and Procedures and/or due to the inaccuracy of the information.
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  • Membership

  • The service is an Incorporated Association and, as such, by enrolling my child in the service I agree to be bound by the rules of the Association for the period of my child’s enrolment. I understand that as a member of the Incorporated Association, one representative of my child’s family is entitled to voting rights at any General Meeting held by the service and that I may be nominated (with consent) for a position on the Management Committee at the Annual General Meeting.

  • Booking Form

    Please complete the Booking Form.
  • Declaration

  • I hereby declare that, to the best of my knowledge, the information provided in this enrolment form is true and accurate.

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  • Direct Debit Service Agreement

    Please complete the fields below to authorise direct debit payments with HubHello. By filling out this section, you consent to HubHello debiting your account as per the terms outlined in the Direct Debit Request Service Agreement.
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  • Fees and Charges

    Hubworks will charge a fee for the processing of direct debit:


    Bank Account: 75c per transaction

    Visa/Mastercard: 75c plus 0.9% of transaction total

    AMEX:75c plus 3.85% of transaction total

  • Overview


    This is your Direct Debit Service Agreement with HubHello Pty Ltd ACN 160 176 018.

    It explains what your obligations are when undertaking a Direct Debit arrangement with us. It also details what our obligations are to you as your Direct Debit provider.

    Please keep this agreement for future reference. It forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with your DDR authorisation.


    Definitions


    • account means the account held at your financial institution from which we are authorised to arrange for funds to be debited.
    • agreement means this Direct Debit Request Service Agreement between you and us.
    • banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
    • debit day means the day that payment by you to us is due.
    • debit payment means a particular transaction where a debit is made.
    • direct debit request means the Direct Debit Request between us and you.
    • us or we means HubHello, (the Debit User) you have authorised by requesting a Direct Debit Request.
    • you means the customer who has signed or authorised by other means the Direct Debit Request.
    • your financial institution means the financial institution nominated by you on the DDR at which the account is maintained.


    1. Debiting your account


    1.1 By signing a Direct Debit Request or by providing us with a valid instruction, you have authorised us to arrange for funds to be debited from your account. You should refer to the Direct Debit Request and this agreement for the terms of the arrangement between us and you.


    1.2 We will only arrange for funds to be debited from your account as authorised in the Direct Debit Request.

    Or


    We will only arrange for funds to be debited from your account if we have sent to the address nominated by you in the Direct Debit Request, a billing advice which specifies the amount payable by you to us and when it is due.

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