1. Punctuality & Preparation: It is your responsibility to join your Zoom call at your scheduled time. Please do not join early as I may be transitioning from a session prior to yours. I strive to give each client not only their hour of session but also my commitment to preparation prior and documentation following our time together.
2. Session Length & Continuity: Each coaching session will last approximately 60 minutes. Please plan accordingly. Sessions are designed to build off of the work from previous sessions; as such, it is important that you are committed to meeting with your coach weekly to maximize the results of your investment.
3. Cancellation & Rescheduling: It is your responsibility to communicate proactively should you need to cancel or reschedule a session. Sessions may be rescheduled 24 hours or more before the session without penalty.
4. Emergency/Grace Period: A grace period will be allowed for the first session within a package cancelled with less than 24-hour notice before an appointment. These sessions may be rescheduled without counting against your package total. Sessions rescheduled with less than 24 hours' notice after the grace period will count against the sessions remaining in your package.
5. Seasonal Flexibility: Be advised that the months of July, August, and the last half of December through the first two weeks of January may require more flexibility in scheduling due to increased travel during these periods of time. Every effort is made to provide continuity in session time and day of week, but is not guaranteed.
6. Confidentiality: Elderberry Life & Spiritual Coaching will never confirm or deny your participation in the coaching process to other people, including your family.
7. Payments: Payments are due at the time of purchase. If you are paying by month, payments must be made by the 5th of the month for the duration of the package purchased.
8. Package Expirations: Coaching is most effective when meeting weekly, therefore packages of sessions are designed to be completed within a reasonable amount of time after purchase.
Monthly Extender packages (4 sessions) expire 30 days after purchase.
3-month packages expire 4 months after purchase.
6-month packages expire 8 months after purchase.
If you are committed to benefiting from coaching and attending weekly, these expiration dates will flow naturally for you.
9. Coaching Notes: Notes are minimal, kept in a secure location, and would provide little to no benefit should they be subpoenaed.
10. Coaching is Not Therapy: COACHING IS NOT A FORM OF THERAPY. We will explore primarily your present environment, life and relationship to your body. We will explore how your thoughts, beliefs, and stories manifest physically, working with somatic patterns to support a greater capacity for meeting your life with intention. Naturally, some retrospect provides insight, but coaching focuses on present alignment and moving forward. Elderberry Life & Spiritual Coaching does not provide therapy or counseling services.
11. In-Between Session Support: If any questions or concerns come up between sessions that cannot wait until our next scheduled time, I invite you to contact me via email. I will respond as soon as I can (timeframe is not guaranteed).
12. Fieldwork: At the end of most sessions, we will organically decide on fieldwork for the coming week. Fieldwork is an extension of what you pay for when you take on somatic coaching and increases its effectiveness. I encourage you to play with these invitations (they may be simple reflections, journaling, or body-awareness practices) and be ready to share how they went or how they felt at our next session.
Client Agreements:
By signing below you indicate your agreement to the following statements:
I understand that coaching is NOT A FORM OF THERAPY although coaching may be used in conjunction with therapy.
I understand that through our sessions we will be primarily dealing with how my present beliefs are influencing my current circumstance and desired future. We will NOT be delving long-term into the past in a therapeutic manner, though past issues can be explored through a lens of healing with the primary focus of shifting and moving forward.
I understand that my coach, Mónica Rosenquist, is not a doctor and thus is not able to give medical (mental or physical) advice from a medical standpoint.
I understand that I may stop our coaching sessions at any time, but that will not qualify me for a refund. When necessary, with prior notice, and within reason, sessions can be rescheduled.
I understand that what we discuss in session is confidential unless I indicate, in any way, that I would harm myself or others, in which case the proper authorities will be notified by my coach.
I understand that my coach, Mónica Rosenquist, is not responsible for the choices I make in my own life. I understand that my coach does not control the direction of my life. I do.
I understand that these policies and procedures can be changed at any time without notice, and that I can ask for a copy of them for my records.
I understand that by signing below I am agreeing to all of Elderberry’s policies and procedures and that I attest that I have had an opportunity to ask questions about anything that I needed clarifying.