Mending service request form: 2025

Mending service request form: 2025
Hello!

I'm Erin, aka ELF. You can find out more about me at erinlewisfitzgerald.com and see examples of my work on Instagram (@erinlewisfitzgerald).

In order to assess whether I can mend your item(s), I need some key information from you, including clear photographs of the item and the damage.

You will have a chance to save this form and come back to it later if you need more time.

Before we start, here is some key information about this mending service:

I work predominantly from home.

I have two small children and am unable to arrange visits to my home.

In-person appointments can be made 10am-4pm on Mondays and Fridays only, when I work from my shared office space in Brunswick (Naarm/Melbourne, Australia). Appointments may be arranged after form submission.

Accepted items can be dropped off in Northcote or Brunswick, or sent by mail.

Cost & timeframe

My minimum fee is $120 + materials (if required) + postage or travel costs (if required).

It is always cheaper to mend things yourself, and I have an online shop with beginner-friendly mending supplies and books if you would like to try.

I also teach mending workshops and wrote a book called Modern Mending that I use as my class textbook.

My wait time is approximately two months (good things take time!). Once I receive a request form, I will read it and respond with a summary of what's possible and what those options might cost. If you wish to proceed, I will add you to my client queue and send you another email with instructions for drop-off when it's closer to repair time.

Commissions I won't accept
- Clothing alterations
- Outdoor gear
- Leather (or similar) shoes -- fabric shoes may be considered
- Zipper repairs
- Items that compromise my health and safety -- please wash clothing before drop-off
- Items that may contaminate my workspace, e.g. woollen items with moth eggs that have not yet been treated appropriately
"Invisible" mending

I cannot promise invisible mending and generally don't offer it to clients for a number of reasons, including more stress and less fun for me. I love getting creative and making things better than new, so you love them even more than before.

But I do make the occasional exception, when it is possible and there's a valid reason for doing it. If an invisible-as-possible mend is a dealbreaker for you, please let me know in the form.

One item per form

Please submit only one request per form. If you have multiple items you'd like to be considered for this mending service, you will need to submit additional forms.

Thank you!

ELF

Erin Lewis-Fitzgerald

erinlewisfitzgerald.com
modernmending.com
I have read the key information above and would like to proceed.*
Let's get started!
Name*

First nameLast name
Email*
example@example.com
Phone number*
Please enter a valid phone number.
Location*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
In a few words, describe the item to be mended.*
Example: green cashmere Uniqlo cardigan
Number of known damaged spots (holes, rips, snags, etc.) that you'd like repaired*
How did the damage occur? (Tick all that apply.)*

Wear and tear / too much loveMoth attackPet mishapHuman mishapLaundry mishapNot sureOther
FIBRE CONTENT: What is the item's fabric made from? (This can usually be found on the care label.) Tick all that apply.*

CottonLinenSilkFUZZY ANIMAL FIBRES: wool, cashmere, alpaca, mohair, etc.SYNTHETIC FIBRES: polyester, acrylic, elastane, etc.MANMADE CELLULOSE FIBRES: rayon, tencel, cupro, viscose, modal, lyocellNot sureOther
What is most important to you for this mend? This will help me to recommend the most relevant options. (Select 1-2 options.)*

STRENGTH: I want a strong and durable repair so this item can continue to be used/worn/washed for a long time.BEAUTY: I want a beautiful, visible repair that looks like a design feature.FUN: I want a fun, creative repair that makes me smile.SECRECY: I want a blended mend, where the repair is as subtle/invisible as possible.PRESERVATION: This is a sentimental item and I want to preserve as much of it as possible.MEANING: I want to show off the item's history (damage and repair) in a creative way, and add to its story.TIME: This is a time-sensitive repair; I need it quickly or have a specific timeframe when I will be visiting Melbourne.COST: Please suggest the least expensive options only.Not sureOther
It's time to upload your photographs!

Photographs should be taken in decent lighting (e.g. outside daylight or near a sunny window, if possible) so I can see the item and the damage clearly.

Please include at least one photo that shows the entire item for context, and at least one close-up of the damage.

Placing a ruler, coin or hand next to the damage for size reference is really helpful, too.
Upload 2-5 photographs of the item to be mended.*

Maximum file size: 10MB. Accepted file types: jpg, jpeg, png
Cancelof
Is there anything else I should know about this request? I love a good story.

Mending service request form: 2025

Hello!

I work predominantly from home.

Cost & timeframe

Commissions I won't accept

"Invisible" mending

One item per form

Let's get started!

It's time to upload your photographs!