GoTo Foods Enterprise Deployment of MSI

Focus Brands Catering Onboarding Form (MSI and ezCater Marketplace)
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Zendesk Submitter Name

First NameLast Name
Moe's Submitter Name

First NameLast Name
Schlotzsky's Submitter Name

First NameLast Name
McAlisters's Submitter Name

First NameLast Name
Zendesk Submission Email
example@example.com
Moe's Submission Email
example@example.com
Schlotzsky's Submission Email
example@example.com
McAlisters Submission Email
example@example.com
Moe’s Southwest Grill Enterprise Deployment of MSI

Moe's Southwest Grill Catering Online Ordering and Database Management setup form
Schlotzsky's Enterprise Deployment of MSI

Schlotzsky's Catering Online Ordering and Database Management setup form
McAlister's Deli Enterprise Deployment of MSI

McAlister's Deli Catering Online Ordering and Database Management setup form
Dear Moe’s Southwest Grill Franchisee,

It is with great pleasure we welcome you to our MSI software platform at MonkeySoft Solutions Inc.

Outlined below is a list of items that need to be filled out by your organization. These documents need to be completed before our team can start configuring your MSI application. If you have any questions about any of this information, please contact Moe’s Ops Support Team at opssupport@moes.com. They will be your contact point and dedicated resources throughout the implementation process.
Dear Schlotzsky's Franchisee,

It is with great pleasure we welcome you to our MSI software platform at MonkeySoft Solutions Inc.

Outlined below is a list of items that need to be filled out by your organization. These documents need to be completed before our team can start configuring your MSI application. If you have any questions about any of this information, please contact Jayden Hindall @ jhindall@schlotzskys.com. He will be your contact point and dedicated resources throughout the implementation process.
Dear McAlister's Deli Franchisee,

It is with great pleasure we welcome you to our MSI software platform at MonkeySoft Solutions Inc.

Outlined below is a list of items that need to be filled out by your organization. These documents need to be completed before our team can start configuring your MSI application. If you have any questions about any of this information, please contact Cody Munn @ cmunn@mcalistersdeli.com. He will be your contact point and dedicated resources throughout the implementation process.
There are five steps that must be completed:

Step 1 - Software Licensing & Terms

Step 2 - Provide Store Information

Step 3 - Provide Banking Information

Step 4 - Application Configuration Information (Required only for new MSI Apps)

Step 5 - Delivery Information

Step 6 - Operating Configuration

Step 7 - Order Information

Step 8 - Accept Terms and Execute Agreement

Step 9 - Submit Application
STEP 1 - Software Licensing & Terms:

MonkeySoft Solutions Inc and Focus Brands LLC entered into an agreement dated Nov 30, 2022 for a Software License and Services of the MSI platform for catering and Online Ordering for Catering (the "Master Agreement").

To be granted a license to a Moe's Southwest Grill deployment of MSI, you must accept all Terms & Conditions and EULA as outlined within the linked MSI Franchisee Agreement / MSI EULA
STEP 1 - Software Licensing & Terms:

MonkeySoft Solutions Inc and Focus Brands LLC entered into an agreement dated Nov 30, 2022 for a Software License and Services of the MSI platform for catering and Online Ordering for Catering (the "Master Agreement").

To be granted a license to a Schlotzsky's deployment of MSI, you must accept all Terms & Conditions and EULA as outlined within the linked MSI Franchisee Agreement / MSI EULA
STEP 1 - Software Licensing & Terms:

MonkeySoft Solutions Inc and Focus Brands LLC entered into an agreement dated Nov 30, 2022 for a Software License and Services of the MSI platform for catering and Online Ordering for Catering (the "Master Agreement").

To be granted a license to a McAlisters Deli deployment of MSI, you must accept all Terms & Conditions and EULA as outlined within the linked MSI Franchisee Agreement / MSI EULA
Is this a New Location or Transfer of Ownership*

New Location (MSI and/or ezCater)Transfer of Ownership
Opt-in to ezCater Marketplace

YesNoMy location(s) are already on ezCater MarketplaceMy location(s) are currently on MSI and need to get added to ezCater Marketplace
Are your locations on the ezCater Marketplace?

YesNo
Submitter's Name*

First NameLast Name
E-mail*
Phone Number*

Area CodePhone Number
Title*
Company/Group Name*
Address*

Street Address

Suite #

CityState / Province

Postal / Zip CodeCountry
Franchisee Name*

First NameLast Name
Secondary Contact

First NameLast Name
Secondary Contact Title
Secondary Contact Phone

Area CodePhone Number
Secondary Contact Email
example@example.com
STEP 2 - Store & Bank Account Information:

Please provide the following information for each of your stores being added to MSI.

For each location, you will be required to provide the pre-authorized bank debit information which will be used to collect the associated MSI monthly fees for that location. Monthly fees will be collected electronically through pre-authorized bank debit process.

To add additional rows, please click the "Add Another Store" button.
Will the store details stay the same?

YesNo
Provide an entry for each Store location to be added*
Provide the stores that are transferring ownership*
Provide the new store code and name for each of the stores*
Users*
McAlister's Delivery Fee*
Delivery Fee*
Build Your Custom Delivery Fee*
Banking Information
What does the “financial contact” do?

Your financial contact is responsible for accepting ezCater’s Terms & Conditions, and providing company, tax, and payment information on behalf of your business. They will be the only contact who can update that information.

Who should be my financial contact?

This financial contact is usually your owner, financial manager, or accountant. For more information on determining your financial contact please click the link here.

Order Payment Basics:

At this time we do not offer payment by checks, only by ACH(Direct deposit).
The pay week runs from the previous Monday to Sunday, and we pay out those orders on Tuesdays.
With ACH direct deposit, the funds will typically be in your account within 2 business days.
Financial contact same as owner?*

Yes - Use owner contact info as listed aboveNo - I need to designate a separate Financial Contact
Financial Contact Name

First NameLast Name
Financial Contact Email
example@example.com
Title
Owner, Manager, etc
Phone Number

Area CodePhone Number
Provide your banking details*
Tax Information*
STEP 4 - Application Configuration Information:

Please follow this step if this is your first MSI application, or you require a new MSI application for the stores being added.

Information collected in the form will help us configure your MSI application. This includes contact, billing, tax and credit card information.
Previous Owner's Name*
Are these your 1st locations in MSI?

YesNo
1st Location
Company Information
Franchise Partner Company Name*
Catering Telephone Number

Area CodePhone Number
Email Configuration
Provide the email address we should use to send Order Confirmations, Invoices and Quotes from. *
As a best practice it is recommended not to use email domains ending in @gmail.com, @yahoo.com, or @hotmail.com
Provide the email address we should use to send out customer Account Statements from*
As a best practice it is recommended not to use email domains ending in @gmail.com, @yahoo.com, or @hotmail.com
Existing Locations
What is your current region name in MSI?*
i.e. TrueRed Restaurants or AL – Doe
Will the prices be the same as other sites in this Region?*

YesNo
Do you accept gratuities for catering orders?*

YesNo
Do you use any automatic service fees and/or gratuities to be applied to catering orders
e.g., 15% gratuity for orders $500 or more
Step 7 - Order Configuration
Minimum Order*
What is the minimum catering order value you wish to accept for online orders?
Lead Time*
What is your order lead time for online orders, in hours?
STEP 5 - Accept Terms and Execute Agreement

To be granted a license to a Moe's Southwest Grill deployment of MSI, you must accept all Terms & Conditions and EULA as outlined within the linked MSI Franchisee Agreement / MSI EULA
STEP 6 - Accept Terms and Execute Agreement

To be granted a license to a Schlotzsky's deployment of MSI, you must accept all Terms & Conditions and EULA as outlined within the linked MSI Franchisee Agreement / MSI EULA
STEP 7 - Accept Terms and Execute Agreement

To be granted a license to a McAlisters Deli deployment of MSI, you must accept all Terms & Conditions and EULA as outlined within the linked MSI Franchisee Agreement / MSI EULA
Acceptance of Agreement Terms*

I Accept all Terms & Conditions and EULAI Authorize MSI to debit the fees as detailed in the Fees and Payment TermsI understand that Moe's Southwest Grill will invoice me directly for the MSI fees as detailed in the Fees and Payment Terms
Acceptance of Agreement Terms*

I Accept all Terms & Conditions and EULAI Authorize MSI to debit the fees as detailed in the Fees and Payment TermsI understand that Schlotzsky's will invoice me directly for the MSI fees as detailed in the Fees and Payment Terms
Acceptance of Agreement Terms*

I Accept all Terms & Conditions and EULAI Authorize MSI to debit the fees as detailed in the Fees and Payment Terms
Date*

DayMonthYear
Franchise Partner Signature*

Clear
STEP 8 - Submit Application:

As soon as we receive the above requested information, our team will need approximately 2 weeks to set up and configure your MSI application. Following which you will be given the appropriate application links and login credentials.

Brand team will be in touch to set up training.

Complimentary to your training sessions is a full library of help documents and training videos available at your fingertips within your MSI application.

We are very excited to be part of your catering team and our focus is on helping you grow your Catering business every step of the way.

Get Catering and Grow Sales!
Provide an entry for each Store location to be added*
Should be Empty:

Focus Brands Catering Onboarding Form (MSI and ezCater Marketplace)

Moe’s Southwest Grill Enterprise Deployment of MSI

Schlotzsky's Enterprise Deployment of MSI

McAlister's Deli Enterprise Deployment of MSI

Banking Information

1st Location

Company Information

Email Configuration

Existing Locations

Step 7 - Order Configuration