Customer Feedback Survey

Customer Feedback Survey

Thank you for taking a few minutes to help us improve. Your feedback is appreciated and helps us ensure that every client receives the same care, quality, and attention we promise at FC Closets LLC. Please share your honest thoughts about your design, delivery, and installation experience
YOUR NAME
DATE

MonthDayYear
Date
Design Experience
Designer Name
How would you rate the Designers' respectfulness and attention to detail?
Did our designer listen carefully to your needs and preferences?
How clear were the design options presented to you?
How would you rate communication during the design phase?
Were the drawings, renders, or material samples helpful in visualizing your project?
Did the final design meet or exceed your expectations?
Delivery Experience
Was your product delivered within the estimated timeframe provided?
Were all materials and components received in perfect condition?
How would you rate the professionalism and courtesy of the delivery?
Did the delivery process feel organized and respectful of your home?
Installation Experience
Were the installers punctual and professional upon arrival?
Did our team take care to protect your floors, walls, and belongings?
How would you rate the installers’ respectfulness and attention to detail?
Was the installation completed within the expected timeframe?
How satisfied are you with the quality and craftsmanship of the installation?
Did our team clean up the workspace after completion?
Were all components installed as designed and functioning properly?
Overall Experience
How would you rate your overall experience with FC Closets LLC?
Did we meet your expectations for quality and professionalism?
Would you recommend FC Closets LLC to others?
Did you feel valued and well-informed throughout the process?
Suggestions & Improvements
What did you enjoy most about working with FC Closets LLC?
What could we have done better?
Is there any part of the process (design, delivery, or installation) you’d like to see improved?
Any additional comments or feedback you’d like to share?
By completing this form, you acknowledge and authorize FC Closets LLC to use the information you provide for business purposes, including potential display or reference on our official website (FCClosetsLLC.com) and social media platforms such as Facebook, Instagram, and Yelp. No personal information—such as your address, phone number, or email—will ever be shared or published. Only your first name, with your consent, may be used to post with your review. By submitting this form, you confirm that you have read, understood, and agree to the terms outlined by FC Closets LLC regarding the use of this information.
I (customer/reviewer) authorize FC Closets LLC to use my name with my review on their social medias and website.
Type a question
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Customer Feedback Survey

Design Experience

Delivery Experience

Installation Experience

Overall Experience

Suggestions & Improvements