Session Duration
Sessions are 50 minutes as booked. Sessions begin and end at the scheduled time. Please arrive no more than 5 minutes before your session start time.
Cancellation Policy
A minimum of 24 hours' notice is required to cancel or reschedule a session. Cancellations with less than 24 hours' notice, or no-shows, will be charged in full. Exceptions are made for genuine medical emergencies at the instructor's discretion.
Late Arrivals
If you arrive late, your session will still end at the scheduled time so that subsequent appointments are not affected. The full session fee applies.
Payment
Payment is due at the time of booking. Accepted methods: PayNow, or as agreed. Packages must be paid in full upfront and are non-refundable unless exceptional circumstances apply.
Package Expiry
Session packages must be used within the agreed timeframe from the first session. Unused sessions after expiry are forfeited unless an extension has been agreed in writing.
Health Changes
Please inform your instructor immediately if your health status changes between sessions, including new injuries, illness, pregnancy, or changes to medication.
Private Studio Rules
This is a private home studio. Clients are asked to arrive and depart promptly, remove footwear upon entry, and respect the space as they would a professional studio. Guests, children, or pets may not accompany clients during sessions.
Grip socks are mandatory for safety and hygiene purposes, and are available for sale in the studio if required.
Photography & Privacy
No photography or video recording inside the studio without prior written consent. Your personal and health information will never be shared with third parties.