Technical Support Form
Are you a current subscriber?
*
Yes
No
Title
*
First name
*
Surname
*
Email address
*
Mobile
Home phone
*
Is the technical issue occurring on-air or online?
*
On-air
Online
Are you listening via FM or DAB+?
FM
DAB+
How are you listening to our online stream?
2MBS Website
Smartphone/Tablet App
Internet Connected Radio
Smart Speaker (Google, Echo, Apple Home etc)
Other
Please specify Smartphone model, OS and App used.
Please specify brand and model of receiver used.
Please specify brand and model of speaker used.
When did issue first occur?
Type of building
House
Appartment
Office
Other
Receiver brand and model no.
Antenna Location
Part of receiver?
Inside building?
In roof space ?
External?
Antenna Height above ground?
Is antenna shared with TV and or other receivers?
Yes
No
If apartment, is use made of common antenna and shared distribution system?
Yes
No
Details of Antenna (brand, model no.)
Please upload a picture of antennae.
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How does reception of Hope 103.2, Koori Radio 93.7 and ABC Classics 92.9 compare to 2MBS Fine Music 102.5?
How does reception of 2DAY compare to 2MBS Fine Music 102.5?
How does your reception compare to ABC Classic FM?
Please describe your reception issue.
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