Operations Report

Type?*

Guest Issue for GRMaintenance RequestHousekeeping IssueEMERGENCY Maintenance RequestTrash Request
Property*
Other Property:
Your Name*
Are you an:*

Guest RequestInspectorOwner ServicesReservations AgentAmy - New Property Entries
Guest Request Information
RESERVATIONS AGENTS

Every in-house guest who calls in a maintenance work order MUST be asked:

"Is it ok if maintenance comes in to address this problem if you're not present?" If No, then: "What's the best number to call you on?"
Guest Name
Guest Phone
Folio #
Check-In Date

MonthDayYear
Check-Out Date

MonthDayYear
Guest's Issue
Explain in detail the situation and what was discussed. List any requests the guest has made.
Maintenance Work Order
Issue 1:
Issue 2:
Issue 3:
Maintenance Image:

Browse Files

Cancelof
Maintenance Emergency
WO Type*
Maintenance/HK Allowed to Enter if Guest is not Present:
Power outage is in:
WO Details*
Housekeeping
HK EMERGENCY: Sheets Missing or Sheets Dirty

Yes
Upholstery or Carpet Cleaning Needed

UpholstryCarpet
Issue 1:
Issue 2:
Issue 3:
HK Images:

Browse Files

Cancelof
Inspector Status
Housekeeping Status
Alerts

Housekeeping is running behind at 1PM or laterHousekeeping has not started by 11AMI am requesting Amy to call me
Pool Alarm is in working order

YesNo
Trash Cans are Full after 4 PM*

YesNo
Propane
EMERGENCY: House Is Secure*

YesNo
Inspector Status
Status Notes:
Date

MonthDayYear
Trash Request
Trash Full?*

Yes
Should be Empty:

Guest Request Information