1. BOOKING
Your booking will be confirmed once Guanaja Getaways or your travel host issues a written confirmation and receives the required deposit. Please carefully review your confirmation and promptly report any inaccurate or incomplete information. Ensure that the names provided match those in the relevant passport. You must be at least 18 years old to make a booking. You agree to provide Guanaja Getaways with complete, accurate information.
2. BOOKING ON BEHALF OF OTHERS
As the person booking for others, you are the primary contact responsible for payments, ensuring guests complete forms, and informing us of any changes or cancellations. You must obtain all necessary consents and verify the accuracy of the information provided. We are not liable for any errors or omissions in the information provided for the booking.
3. REQUIRED MEDICAL INFORMATION
Please remember to provide any medical information reasonably requested by Guanaja Getaways. We may refuse permission for you to travel if we determine that your physical or mental condition makes you unfit or poses a danger. We will cancel your booking if you fail to provide the necessary medical information. It's your responsibility to determine if the trip is suitable for you and to consult your physician. When traveling with Guanaja Getaways, you may visit remote regions with limited medical facilities.
4. SPECIAL REQUESTS
Please remember to inform Guanaja Getaways of any special requests when booking. While Guanaja Getaways will try to accommodate special requirements or requests, it may not always be possible due to the nature of the destinations visited and options outside the planned itinerary. Please be aware that certain activities may be inaccessible if you have limited mobility. Additionally, all food allergies and dietary restrictions must be disclosed to Guanaja Getaways when booking. It's important to understand that any special requests or requirements are not guaranteed. Guanaja Getaways is not liable for failing to accommodate or fulfill such requests.
5. AGE REQUIREMENTS
Any individual under 18 is considered a minor and must be accompanied by an adult. All bookings involving a minor are subject to review and approval by Guanaja Getaways. The accompanying adult is responsible for obtaining the necessary consent and documentation. Adults are jointly accountable for the minor's behavior, well-being, and supervision.
6. INSURANCE RECOMMENDATIONS
You are strongly advised to purchase comprehensive travel and emergency medical evacuation insurance, such as RipCord from RedPoint Travel Protection, Global Rescue, or any company covering all applicable travel dates with Guanaja Getaways. This insurance should cover personal injury AND emergency medical expenses. Extending your coverage to include cancellation, cancellation for any reason, curtailment, and other expenses arising from loss, damage, injury, delay, or inconvenience while traveling is strongly recommended. You acknowledge that insurance coverage is not included in the cost of any trip offered by Guanaja Getaways. You are responsible for advising your insurer of the type of travel, destination(s), and activities included in your booking so that the insurer may provide appropriate coverage. Although insurance is not required, it is highly recommended.
7. DEPOSITS & PAYMENT SCHEDULE
When booking with Guanaja Getaways, a non-refundable deposit of 50% of the total trip cost per person is required. If the booking is made 90 days or less before the departure date, full payment is due at the time of booking. Unless you have made alternative arrangements through Guanaja Getaways Host, the deposit should be sent to Guanaja Getaways at 3020 South Chester Court, Denver, Colorado—80231.
8. FINAL PAYMENT & ACCEPTANCE OF BOOKING
The confirmation from Guanaja Getaways or your travel host will include details of the final payment required. The balance for booked services is due 90 days before the departure date. If full payment is received after the due date, Guanaja Getaways may treat the booking as canceled. Guanaja Getaways is not responsible for any charges levied by third parties or financial institutions due to payment transactions and will not refund any fees related to payments made to Guanaja Getaways.
9. CANCELLATION BY THE PARTICIPANT
You can cancel your booking by notifying Guanaja Getaways. Please note that all deposits are non-refundable, and an administration fee of $500 will be applied for any changes to the original booking. If you cancel your trip 90 days or more before the departure date, Guanaja Getaways will hold your deposit for One Year to be used as a credit towards another trip. There is a rebooking fee of $500. You forfeit your payments if you cancel your booking 90 days or less before the departure date. In case of unexpected emergencies, please get in touch with our office.
10. DEPARTURES, CANCELLATION OF A TRIP BY TOUR OPERATOR, FLEXIBILITY AND UNUSED SERVICES
Guanaja Getaways will make every effort to ensure that trips depart. However, you acknowledge that adventure travel requires flexibility and that changes to services or itineraries may occur due to unforeseen circumstances. The route, schedules, accommodations, activities, amenities, and mode of transportation are subject to change due to unforeseeable circumstances. If the company cancels a trip for any reason, excluding your fault, you can re-book your dates minus unrecoverable costs. Guanaja Getaways is not responsible for additional expenses or losses incurred due to a canceled booking. If a significant trip element cannot be provided after departure, the company will make alternative arrangements where possible. If no suitable alternatives are available, Guanaja Getaways is not responsible for giving refunds due to unforeseen circumstances. No reimbursements, discounts, or refunds will be issued for missed or unused services after departure due to no fault of Guanaja Getaways.
11. TRAVEL DOCUMENTS
You are responsible for ensuring you have all necessary documentation, including a valid passport, valid for six months from the return date on your itinerary. You are solely responsible for any costs due to missing or defective documentation. Guanaja Getaways does not provide advice on travel documents and is not responsible for any errors or omissions in the information provided.
12. FLEXIBILITY & UNUSED SERVICES
You acknowledge that adventure travel requires flexibility and that Guanaja Getaways may alter services or itineraries. The route, schedules, accommodations, activities, amenities, and mode of transportation are subject to change due to unforeseeable circumstances. No reimbursements, discounts, or refunds will be issued for missed or unused services after departure due to no fault of Guanaja Getaways.
13. ACCEPTANCE OF RISK
I understand and accept the risks associated with adventure travel when traveling with Guanaja Getaways. I release Guanaja Getaways from any claims arising from travel risks and acknowledge that the level and type of personal risk involved depend on the services booked and the locations. Guanaja Getaways is not responsible for providing information or guidance concerning local customs, weather conditions, specific safety concerns, physical challenges, or laws in effect in any locations where a trip or service is operated. I agree to comply with all laws and regulations and understand that Guanaja Getaways may terminate my travel arrangements at my expense if I fail to do so or if my behavior causes distress to others.
14. GUANAJA GETAWAYS IS NOT LIABLE FOR THIRD-PARTY SUPPLIERS
Guanaja Getaways partners with third-party suppliers to book components. While it selects suppliers carefully, it cannot be held responsible for their actions. Third-party services are governed by their terms and conditions and liability limitations. Guanaja Getaways does not warrant third-party compliance with your country's laws. It is not liable for any claims arising from third-party acts or omissions.
15. OPTIONAL EXTRAS
"Optional Extras" are activities, meals, services, or products not included in the trip itinerary or price. Guanaja Getaways is not liable for any issues related to these extras; any assistance provided to book them is at your request. You acknowledge that the extra service's third party is solely responsible for any associated liability.
16. LIABILITY
Guanaja Getaways is your travel agency, while Fly Fish Guanaja is a Honduran-based company that provides lodging and guiding. Guanaja Getaways, its parents, subsidiaries, and their respective employees, affiliates, officers, directors, successors, representatives, and assigns shall not be held liable for:
(A) any damage to, loss of, property, injury to, or death of any persons directly or indirectly caused by an act or omission of any other provider, including but not limited to any defect in any aircraft, watercraft, or vehicle operated or provided by such other provider; and
(B) any loss or damage due to delay, cancellation, or disruption caused by laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof, or by acts of God, strikes, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other causes beyond their control.
By accepting these terms, you waive any claim against Guanaja Getaways for loss, damage, injury, or death. Suppose any loss, death, injury, or illness is caused by the negligent acts or omissions of Guanaja Getaways or its Third-Party Suppliers. In that case, Guanaja Getaways limits its liability as per all applicable international conventions. Third-party suppliers transport passengers and their luggage by sea or air. Guanaja Getaways is not responsible for any damage or loss to luggage.
17. IMAGES AND MARKETING
By participating in any trip, you agree that others may take photos or videos of you, and you grant Guanaja Getaways permission to use these images for any purpose without further compensation.
18. PRIVACY POLICY
Guanaja Getaways collects your personal information to deliver the trip and booked services, using only what's reasonably necessary.
19. SEVERABILITY
If any provision of these Terms is too broad to be enforceable, it will be interpreted to be only as broad as it is enforceable. The invalidity or unenforceability of any provision will not affect the validity or enforceability of any other provision.
20. APPLICABLE LAW
These Terms are subject to the laws of Colorado, and you submit to the exclusive jurisdiction of the Denver, Colorado courts to resolve any dispute under these Terms or concerning any trip, product, or service.
21. AMENDMENTS
Guanaja Getaways reserves the right to update or alter these Terms at any time and will post the amended Terms on the Guanaja Getaways website at www.flyfishguanaja.com/terms-conditions. You are deemed to have accepted any amendments to these Terms.