Name
*
First Name
Last Name
Email
*
99bikes@gmail.com
Sales Order, Invoice or Order Number
*
(SOXXXXXX), (INVXXXXXX) or (1000XXXXXX)
Where was your purchase made
*
In-Store Purchase
Online Order
Brief Description of The Issue
*
e.g. Battery doesn't charge
Have You Completed Any Troubleshooting
*
Yes
No
Description of Troubleshooting Completed
*
e.g. Tried multiple cables, plugs and powerpoints. Battery wouldn't charge
Image/Video of Warranty Claim (we require a photo of the whole item, and a photo of the serial number (if applicable)
*
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