REFFERALS:
It is the patient’s responsibility to ensure that their referral is current and valid at the time of their appointment.
Referrals from a General Practitioner (GP) are valid for 12 months
Referrals from a Specialist are valid for 3 months
Please check with reception if you are unsure about the validity of your referral or have any questions.
SURGERY:
If you require surgery, Dr Manisha Doohan operates at:
South Perth Hospital
St John of God Hospital, Murdoch
An Estimate of Costs for surgery will be provided to the patient following their initial consultation
DECLARATION – TO BE SIGNED BY ALL PATIENTS:
Appointments:
If I am unable to attend my appointment, I will provide a minimum of three (3) business days’ notice to cancel or reschedule.
If I do not cancel or reschedule my appointment within three (3) business days, I accept a $70 late cancellation fee.
If I do not attend my appointment, I accept a $170 non-attendance fee.
If I arrive more than 15 minutes late for my appointment, I understand that my appointment will need to be rescheduled.
Outstanding Accounts:
If my account remains outstanding for longer than 60 days, I agree to be responsible for any additional costs incurred, including fees associated with a debt recovery agency.
PRIVACY ACT 1988 - PATIENT TO CONSENT & DISCLOSE INFORMATION
The Privacy Act 1988 requires medical practitioners to obtain patient consent to collect, use, and disclose personal information.
COLLECTION OF INFORMATION
We collect information necessary to provide appropriate medical care, which may include:
Medical and surgical history
Family medical history
Ethnicity
Contact details
Medicare and/or private health insurance details
Genetic information
Billing and account details
Information is usually collected directly from you. In some circumstances, we may need to obtain information from other sources, including:
Other medical practitioners (e.g. previous GP or Specialist)
Other healthcare providers (e.g. physiotherapists, psychologists, pharmacists, hospitals, and day surgery units)
Both medical practitioners and practice staff may participate in collecting this information.
In emergency situations, personal information may be obtained from relatives or other sources if prior consent cannot be obtained.
USE & DISCLOSURE:
With your consent, your information may be used or disclosed for:
Billing and account management
Referrals to other healthcare providers
Sending specimens (e.g. blood tests, Pap smears) for analysis
Hospital admissions or specialist advice
Providing medical advice and treatment
Practice management and administration
Quality assurance, accreditation, and complaint handling
Meeting obligations to medical defence organisations or insurers
Preventing or reducing a serious threat to health or safety
Legal requirements, including court orders, mandatory reporting, or notification of certain communicable diseases
ACCESS TO HEALTH RECORDS
You are entitled to access your health records at a mutually convenient time.
Access may be denied if:
It poses a serious threat to life or health
There is a legal restriction
It unreasonably impacts the privacy of another person
The request is frivolous or vexatious
The information relates to legal proceedings
Access would compromise national security
Requests should be made in writing where possible. Fees may apply for photocopying or staff time.
If you believe information is inaccurate, you may request correction. Original records will not be erased but corrections will be documented and attached to your file.