IF YOU SMELL GAS

1. Don’t operate switches or light flames

Don’t operate any electrical switches or create any flames, this includes flicking on a light switch and making sure you’ve turned off the cooker – and don’t even think about lighting a cigarette indoors!

2. Ventilate the property 

Open windows and external door immediately to allow the gas to dissipate as quickly as possible.

3. Turn off gas at the meter  

Not sure where the meter is? Then make it a priority to find out. Call your gas supplier if you need help locating it.

4. Call for professional help 

Don’t attempt to sort the problem out yourself. Call for suitably qualified help immediately. Phone the National Gas Emergency Service on:

0800 111 999.

5. Evacuate if necessary 

If you have an unventilated basement or cellar that has a strong smell of gas, evacuate everyone from the building immediately. If the smell is overpowering in other areas of your home, you may also want to wait for help outside – but only after implementing the preceding safety measures.

6. Tell the neighbours 

Let your neighbours know if you think they may be affected by the leak – it’s better to be safe than sorry!

7. Wait for the all clear 

If you’ve evacuated the premises, don’t let anyone (apart from the person sent to repair the leak, of course) back into the property. Wait to be given the all clear before going back inside.