Get help with re-mark requests, grade appeals, academic integrity issues, placement problems, remission of student fees, progress reviews, and issues with University staff.  

Get help from the Advocacy and Welfare team in the form of Emergency Financial Assistance to help you get through the immediate period. As well as advice on budgeting and tuition fee instalments. 

Please know, our Financial Counselling and Student loan services are temporarily unavailable. We hope to have these services return soon.

In the meantime, you can find a free Financial Counsellor in your local area by contacting the National Debt Helpline:

By phone on 1800 007 007 or using their online service finder click here

If unexpected financial challenges come up, we can help you get through the immediate period. Support may include supermarket vouchers, food parcels or metro card. Support services may vary depending on personal circumstance and availability.

Hi there, if you have accessed our service before, our new form will be a bit longer then you are used too. Its still pretty short, but we have made some small changes so you can access help from our team quicker. Instead of being asked for further information over email, the new form will assist us to provide you with advice relevant to your circumstance from our first reply.

We have included a progress bar to help you keep track of your booking form.