Rules and Regulations
General Information
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Cancellation Policy
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CANCELLATION POLICY:
*There is a $25 cancellation fee per reservation, the reservation fee is non-refundable, and the surcharge is non-refundable.
*No cancellations for holiday bookings.
*No rain checks or inclement weather refunds.
*No refunds due to the fire ban implemented by CalFire.
*Refunds will not be given for smoke/fires that are not directly affecting the campground. Refunds will only be given due to smoke if the AQI reaches hazardous levels over 300.
*If you are caught with a non-propane fire during the fire ban implemented by CalFire, you will be fined $250, you will be asked to leave immediately, and you will not be able to camp in the future. This is for everyone's safety.
*A change of date is also considered a cancellation.
*21 Days or more before your scheduled check in date: Refund minus the $25.00 Cancellation Fee and $10.00 Reservation Fee. 3% surcharge is non-refundable.
*4 -20 Days before your scheduled check in date: Refund ONLY if site is re-sold, minus the $25.00 Cancellation Fee and $10.00 Reservation Fee. 3% surcharge is non-refundable.
*3 Days prior or less before your scheduled check in date: No Refunds given. *Prices are subject to change without notice.
*No Show - If you fail to arrive for your reservation date/s and do not cancel, you will be charged the total amount of your reservation. 3.5% surcharge is non-refundable.
*If you leave anytime during your stay and do not let the gatehouse or Kim know and why, you will not receive a refund for the time not utilized.
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Business Terms and Conditions:
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Business Terms & Conditions:*CHECK-IN: 5:00 P.M. CHECKOUT: 4:00 P.M. Check-in prior to 3:00 p.m. subject to Day Use Fees
*CHARGES: Payment due in full at time of booking. There is a 3% surcharge for every transaction.
*CLEANING FEE: Campsites left in an unsatisfactory condition are subject to a $50.00 clean-up fee.
*EXTRA VEHICLE: 1st VEHICLE INCLUDED IN CAMPNG FEE. Additional vehicles are considered extra and will be charged a $24.00/night fee whether parked in campsite or in parking area. Only 2 vehicles may be parked in each single site. Additional RV is $40.00 a night..
*PETS: Pets must be on leash at all times and under immediate control of a competent person. Pets are not allowed in the water or on campground beaches. These are zero tolerance rules. You are responsible to pick up after your pet.
*SHOWERS: Coin operated showers are available in the restrooms located at the General Store. $1.00 for the first 5 minutes and $0.50 for each additional 5 minutes.
* GROUP CAMPING: We have a variety of group campsites available.
*GENERAL STORE: Open! Ask or look for posted business hours.
*BOAT RENTALS: NONE AT THIS TIME.
*WASHERS/DRYERS: Located on side of general store, washers and dryers are available from 8 am to 8 pm.
*PICNIC SITES: Overlooking the lake, these picnic sites are sure to give the family hours of fun. Close to sandy beach swim area (NO LIFEGUARD ON DUTY), general store. Picnic sites are on a first come first served basis. Sites can also be reserved with a $50.00 non-refundable fee. Perfect for small groups.
*WILDLIFE AT GREENHORN: Wildlife abounds at Greenhorn: ducks, geese, snakes, deer, and squirrels. You might even spot a bullfrog or turtle in our famous Lily Pond. We ask that you do not harm or feed any of nature's gifts. If you feel there is any danger, please get a staff person to assist you. We are very serious about protecting the wildlife at Greenhorn. If you are caught harming any animals, a $1,000.00 fine will be imposed.
*NO FIREWORKS, FIREARMS, BB GUNS, PELLET GUNS OR SLINGSHOTS PERMITTED - these items will be confiscated.
CAMPGROUND RULES:
*It is the camper's responsibility to know the campground rules. Camping is allowed only in designated areas. A maximum of 10 persons/2 vehicles may occupy any single site. Persons under 18 years of age must have written consent to camp, signed by a parent or guardian, unless accompanied by a parent or guardian.
*Quiet hours are from 10:00 PM to 8:00 AM. Radios that disturb other campers are not permitted at any hour.
*Generators are to be used sparingly and not during quiet hours.
*Fires are allowed in designated areas and in approved BBQ pits and rings. Ground fires and wood collection is prohibited. This could change at any time so please be prepared and adhere to the rules in place during your stay.
*Vehicles must stay on designated roads and off-road vehicles are not allowed.
*Motorcycles are only allowed to be ridden to campsite upon check-in and from campsite at checkout.
*County ordinance prohibits camping other than in designated improved recreation areas.
MISCELLANEOUS:
*No vehicle parking in day-use area.
*No day-use in campsites or campsite areas.
*California fishing license is required for all fishermen 16 years and older. The limit is 5 fish per day and 10 fish in possession. No live minnows.
*Rollins Lake Resorts reserves the right to revoke all privileges of entry for misconduct or violation of laws or rules.
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