Terms and Conditions
The use of the term student is referring to anyone who participates in Training with Little Hearts Academy, which could be a child, or an adult, male or female.
1.0: Attendance and punctuality
It is of the utmost importance that the student is punctual to each lesson. If it is your child that is training, and they arrive before the instructor has arrived on site, it is required that you please remain with them until a member of staff is present. Until a member of staff is on site you are responsible for their safety and well-being. Should you choose to leave them unattended, we hold no responsibility for them. It is also important that you arrive promptly and on time to collect your child. Many of our instructors have other classes to teach and need to leave immediately after the class. If your lateness inconveniences other customers or our instructor, we reserve the right to charge the cost of loss of earnings to you.
1.1: By agreeing to these Terms and Conditions, it is agreed that should you drop your child early to their lesson, you are responsible for your child until lessons begin, and that Little Hearts Academy and its owners, operators, officers, employees, instructors, or agents hold no responsibility over your child until the lesson has begun and they are on the court with the instructor.
2.0: Change of location and time
Little Hearts Academy reserves the right to change the time or location of any class for any reason. In the unlikely event that a class is canceled for any reason, a refund would not usually be offered, although the student is welcome to attend any other classes, provided those classes are open to their age bracket.
2.1: By agreeing to these Terms and Conditions, it is understood that changes may be made to the location and time of classes.
3.0: Payment
Payment will be made monthly before the start of that particular month’s lessons. Payment details will be shared upon request. Should you refuse to pay within one month then you forfeit the student's right to participate in training, and the student will unfortunately not be allowed to train with us until all payments and fees have been paid.
3.1: Should you require to cancel your membership with us, just feel free to send us an email. Please note that we require 30 days' notice for cancellations.
3.2: By agreeing to these Terms and Conditions, I hereby agree that Little Hearts Academy has the right to refuse service to those who are not up to date with payments, as well as for those who continually make late payments, and I understand that there is a 30 days' notice period.
3.3: Little Hearts Academy reserves the right to review and increase the prices of its services every 6 months. Notice of any price changes will be provided at least 30 days in advance.
3.4: By agreeing to these Terms and Conditions, I understand and accept that prices for services may be adjusted periodically as described above.
4.0: Disobedience
We reserve the right to discontinue training for any student that we deem as persistently disobedient. Should we feel we are unable to control the student's behavior, and that the child’s behavior is detrimental to the other students' training, then we will be in contact and the student will be dismissed from further lessons. Discipline is embedded in the values of our training programs and is required for training.
4.1: By agreeing to these Terms and Conditions, I hereby understand that should a student's behavior be uncontrollable, then they will be dismissed from future lessons.
5.0: Image Consent
We would like to take pictures, and occasionally video the students showcasing their skills for promotional and advertising purposes. The photos and videos will always be appropriate and available for the customer to view upon request. The images, be they photo or video, will be stored in a safe and secure place.
5.1: I hereby grant permission to Little Hearts Academy for the use of the student’s image, likeness, and voice, recorded in digital format, without payment. I understand the images and film may be edited, exhibited, and distributed through any media that Little Hearts Academy sees fit.
6.0: Personal Belongings
We cannot be held responsible for any personal belongings lost or stolen during a training session. It is strongly advised that anything of value be left at home. Should a child need to contact a parent or a parent need to contact a child, then the instructor will have a phone and their phone numbers will be shared with parents or guardians.
7.0: Health and Safety
Should the student suffer from any of the following medical problems, please consult with your doctor to ensure that light and intense physical exercise will not pose a problem to the student.
- Back problems
- Any illness or injury that may be aggravated by exercise
- Head injuries
- Dizziness or loss of consciousness during exercise
- High cholesterol
- Joint problems, such as arthritis, that are aggravated by exercise
- Chest pains when exercising
- Any prescription medication being taken
- A heart condition
- Any conditions that restrict blood flow
- Diabetes or any other metabolic diseases
- High or low blood pressure
7.1: Should the student suffer from anything on this list, please inform the instructor immediately to discuss what action should be taken to ensure safety and well-being. It is advised that you consult a doctor if you suffer from any of these conditions before participating to ensure it is safe.
7.2: By agreeing to these Terms and Conditions, I agree that I have consulted a doctor recently and the doctor has agreed it is safe. I also agree that I have informed the instructor(s) at Little Hearts Academy of any medical problem the student has and that I choose to let the student continue in this class at my own risk. I also agree that I understand fully that the student will be participating in a semi-contact sport. I hereby agree that I would like the student to participate in what can be light and or intense physical exercise, including, but not limited to, running, stretching, aerobic and resistance exercise, all of which can result in injury or, in incredibly unlikely circumstances, serious harm.
8.0: Agreement and Liability Waiver
I hereby agree that I have discussed any health problems with an instructor. I agree that I hold responsibility for any unlikely injury to the student and that the owners, operators, officers, employees, instructors, or agents at Little Hearts Academy cannot be held responsible for these injuries. I hereby agree to the following:
1. I am fully aware that training involves activities which could result in accidental injury.
2. I understand that the student will be participating in strenuous physical exercise that could lead to minor or serious injury.
9.0: I hereby agree that I have fully read and understood the Terms and Conditions and that I agree to all of the Terms and Conditions presented within it. I understand that it is binding and non-negotiable.
10.0: Emergency Contact Information
You are required to provide emergency contact information when registering for the training sessions. This information must be kept up to date to ensure that we can contact you in case of an emergency involving the student.
10.1: By agreeing to these Terms and Conditions, I agree to provide accurate emergency contact information and update it as necessary.
11.0: Code of Conduct
All students and their guardians are expected to adhere to a code of conduct that promotes respect, discipline, and a positive learning environment. Disruptive behavior, bullying, or any form of harassment will not be tolerated.
11.1: By agreeing to these Terms and Conditions, I understand that the student is expected to adhere to the code of conduct and that any violations may result in dismissal from the program.
12.0: Refund Policy
Refunds will only be provided in specific circumstances, such as long-term illness or injury that prevents the student from participating in training sessions. Proof of medical condition may be required.
12.1: By agreeing to these Terms and Conditions, I understand that refunds are not generally provided and that requests for refunds must be supported by appropriate documentation.
13.0: Data Protection
Little Hearts Academy will collect and process personal data in accordance with data protection laws. Your personal data will be used solely for the purpose of managing the training sessions and will not be shared with third parties without your consent.
13.1: By agreeing to these Terms and Conditions, I consent to the collection and processing of personal data as described above.
14.0: Inclement Weather Policy
In the event of inclement weather, training sessions may be canceled. Notice of cancellations will be communicated via email, text message, or phone call. Make-up sessions may be scheduled where possible, but refunds will not be issued.
14.1: By agreeing to these Terms and Conditions, I understand the policy regarding cancellations due to inclement weather and agree to the terms outlined.
15.0: Equipment and Attire
Students are expected to bring appropriate equipment and wear suitable attire for training sessions. This includes proper sportswear, sneakers, and any other specified items.
15.1: By agreeing to these Terms and Conditions, I understand that the student must come prepared with the necessary equipment and attire, and failure to do so may result in the student being unable to participate in the session.
16.0: Team Selection
Little Hearts Academy does not guarantee any student a spot on competing teams. Team selections are based on player merit, performance, and readiness as determined by the coaching staff.
16.1: By agreeing to these Terms and Conditions, I understand that team selections are made based on the criteria outlined above, and no student is guaranteed a place on a competing team.