Due Diligence & Business Etiquette
Answer the questions based off of what you learned via the training video
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Name
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Last Name
Email
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example@example.com
Phone Number
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Which IRS form is specifically used to document due diligence for credits such as the Earned Income Credit (EIC)?
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Form 1040
Form W-9
Form 8867
Schedule A
What does “due diligence” mean for a tax preparer?
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Collecting and maintaining accurate client records
Asking the right questions to verify information
Staying compliant with IRS requirements
All of the above
True or False: A tax preparer must keep copies of client documents and due diligence checklists for at least three years.
True
False
Why is professional communication important in tax preparation?
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It builds client trust
It reflects positively on the company
It reduces misunderstandings and errors
All of the above
True or False: Responding to client emails and calls within a reasonable time frame shows professionalism and respect.
True
False
Why is due diligence important for tax preparers?
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To avoid IRS penalties and fines
To ensure accuracy and protect clients
To maintain compliance and ethical standards
All of the above
Which of the following is an example of good business etiquette when meeting with a client?
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Arriving late but apologizing afterward
Dressing appropriately and being on time
Using slang or casual language in documents
Avoiding eye contact during the meeting
What should a tax preparer avoid when working with clients?
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Disclosing confidential client information
Being disrespectful or dismissive
Making promises that cannot be guaranteed
All of the above
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