IELTS Speaking Assist

Important notice: The day and time you prefer will be finalized after your payment is made. Payment must be made at least 24 hours before the selected Assist time. Otherwise, another suitable day and time will be assigned instead of the day and time you prefer.

The Preliminary Information Note

1-SELLER INFORMATION 

Title: IDP EDUCATION DANIŞMANLIK VE EĞİTİM HİZMETLERİ LİMİTED ŞİRKETİ

Mersis: 0465046442400010

Address: Harbiye Mah.Cumhuriyet Cad. Kahan Apt No: 40 K: 4 34367 Şişli / İstanbul Phone: 0 212 245 15 88

E-mail: sizidiniyoruz@idp.com

KEP: 25959-43557-55361

Request-Complaint: sizidiniyoruz@idp.com

 

2- INFORMATION OF THE GOODS OR SERVICE SUBJECT TO THE CONTRACT AND THE PRICE OF THE GOODS OR SERVICE, THE DELIVERY FEE AND THE PAYMENT METHOD OF THE CONSUMER PREFERRED, DELIVERY AND INVOICE ADDRESS

PRODUCT; IELTS Speaking Assist

VAT EXCLUDED FEE; 185,19 TL

PRICE ; 200 TL

VAT AMOUNT; 14,81 TL

SHIPPING FEE; 0 TL

DOOR PAYMENT SERVICE FEE; 0 TL

PAYMENT METHOD ; EFT

BILLING ADDRESS ; {addressrequired}

DELIVERY ADDRESS ; {addressrequired}

For payments made through banks; The SELLER is not responsible for the issues arising from the relationship between the BANK and the CONSUMER. The SELLER is not responsible for any disputes that may arise between the CONSUMER and the BANK.

Payment methods accepted by the SELLER;

a) TRANSFER or EFT to the bank account of GARANTI Bankası IBAN: TR50 0006 2000 2340 0006 2959 88 , registered in the name of IDP EĞİTİM DANISMANLIK VE EGITIM HIZMETLERI SIRKE. Do not continue your order or shopping by ending your transaction.
 

3- PERFORMANCE, DELIVERY and SHIPMENT FEE

The Company is obliged to notify the Customer via e-mail if it cannot perform the contractual service due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent the service. In this case, the Customer may use one of the rights to cancel the service purchased or to postpone the service until the condition that prevents the service is eliminated. In the event that the customer cancels the service, the Company attempts to return the relevant amount to the Customer’s account within ten (10) business days, and the transaction is notified to the Customer via e-mail. In such a case, the Company cannot be held responsible for delays caused by the relevant bank.

In cases where it becomes impossible to fulfill the action subject to the order; The SELLER is obliged to notify the consumer in writing or with a permanent data store within three days from the date of learning about this situation, and to return all payments collected, including delivery costs, within fourteen days at the latest from the date of notification.

It is the responsibility of the CONSUMER to check that the service is generally complete.
 

4- RIGHT OF WITHDRAWAL, EXCEPTION AND CONDITIONS

In accordance with the current legislation and with exceptions; The CONSUMER has the right to withdraw from the contract within 14 (fourteen) days without any justification and without penal clause.

The period during which the right of withdrawal will be exercised;
o The day the contract is established in the contracts for the service performance,

o The day the product is delivered to the CONSUMER or the 3rd party where it REQUESTS DELIVERY,

o In the case of goods that are the subject of a single order and delivered separately, the consumer or the third party determined by the consumer receives the final goods. day

o For goods consisting of more than one piece, the day when the consumer or the third party designated by the consumer receives the last part,

o In contracts where the goods are delivered regularly for a certain period, the day the consumer or the third party designated by the consumer receives the first goods. RIGHT OF WITHDRAWAL, from the establishment of the contract; It can also be used before the shipment or delivery of the goods. Delivery of the goods to the carrier by the seller is not considered as delivery to the consumer. In contracts where the delivery of goods and service performance are made together, the provisions of the right of withdrawal regarding the delivery of goods are applied.

EXCEPTIONS of the right of withdrawal (Unavailable) Unless otherwise agreed by the parties; The consumer cannot use his / her right of withdrawal in the following contracts:
a) Contracts for goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or the supplier.
b) Contracts for goods prepared in line with the consumer’s wishes or personal needs.
c) Contracts for the delivery of perishable or expired goods.
ç) Of the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is not suitable for health and hygiene.

d) Contracts for goods that are mixed with other products after delivery and cannot be separated by their nature.
e) Contracts for books, digital content and computer consumables provided in the material environment in case the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, except those provided under the subscription agreement.
g) Contracts for the use of leisure time for accommodation, moving furniture, car rental, food and beverage supply and entertainment or recreation, which must be done on a specific date or period.
ğ) Contracts for services are performed instantly in electronic environment or for intangible goods delivered immediately to the consumer.

h) Contracts relating to services started with the approval of the consumer before the right of withdrawal expires.
 

7-COMPLAINTS REGARDING THE PERFORMANCE, DELIVERY AND PAYMENT

CONSUMER; To the SELLER’s e-mail address with the extension sizidinliyoruz@idp.com or to Harbiye Mah.Cumhuriyet Cad. Kahan Apt No: 40 K: 4 34367 Şişli / İstanbul in writing by post. Demands and complaints received by the SELLER; It will be answered by e-mail within (7) days from the date of receipt, or by phone within working hours, if not available.

 

8- FORM SHARING AND STORAGE

This form, after the completion of the purchase; It will be sent to the e-mail address declared by the CONSUMER together with the DISTANCE SALES CONTRACT submitted to the CONSUMER before the payment process and approved by the CONSUMER. Preliminary Information Form, distance sales contract and document samples regarding delivery to the CONSUMER will be kept by the SELLER for at least 3 (three) years.

 

9-CONDITIONS OF DISPUTES AND THE APPLICABLE LAW

Locations of resolution of the disputes arising from the Consumer Protection Law No. 6502; Consumer Arbitration Committees and Consumer Courts where the consumer purchases the goods or services or where the consumer is domiciled. Consumer Arbitration Committees were established under the Provincial Directorate of Commerce in the provinces and the District Governorship in the districts. Consumer Courts have been established in certain provinces such as Ankara, Istanbul, Izmir Adana, Antalya, Bursa, Samsun, Konya, Mersin and Kayseri. Applications in provinces and districts other than these provinces must be made to the Civil Court of First Instance as a Consumer Court. Lawsuits to be filed in these courts are exempt from all kinds of fees and charges. For disputes over the jurisdiction of arbitration committees, it is possible to apply to the Civil Courts of First Instance where there are no Consumer Courts.

 

10- INFORMATION DECLARATION AND THE RESULTS OF ACCEPTANCE

The CONSUMER who signed this Preliminary Information Form or approved it to be deemed signed; is deemed to have been aware of all the conditions, informed and accepted the specified information and rules.

Our Pre-Sales Information Form is a legal document that needs to be executed in Turkish. An English translation of the document can be provided if necessary however it would not be binding or have executive authority.

CONSUMER

Name: {name}

Email: {email}

Phone Number: {mobileNumber}

Address: {addressrequired}

Distant Sales Contract
ARTICLE 1- PARTIES

Seller
Name: IDP EDUCATION DANIŞMANLIK VE EĞİTİM HİZMETLERİ LİMİTED ŞİRKETİ
Mersis : 0465046442400010
Address: Harbiye Mah.Cumhuriyet Cad. Kahan Apt No:40 K:4 34367 Şişli/İstanbul
Phone Number : 0 212 245 15 88
Email: sizidinliyoruz@idp.com
Kep : 25959-43557-55361
Mersis No : 046 504 644 240 00 10
Enquires : sizidinliyoruz@idp.com

Buyer
Name :  {name}
Address :  {addressrequired}
Phone Number :  {mobileNumber}
Email :  {email}

This contract has been signed between the SELLER (Company) and the BUYER (Customer) who wish to purchase a student insurance on the website https://ielts.idp.com/turkey , under the following terms and conditions. 

ARTICLE 2- SCOPE OF THE AGREEMENT

The subject of this Agreement is the sale and delivery of the service that the Company sells to the Customer and whose qualifications and sales price are specified on the website. It covers the rights and obligations of the parties in accordance with the provisions of the “Regulation on the Principles and Procedures for the Application of Distance Contracts dated 13.06.2003” of the Law No. 4077 on the Protection of Consumers dated 23.02.1995.

BUYER, SELLER’s name, title, full address, telephone and other access information, basic characteristics of the product subject to sale, sales price including taxes, payment method, delivery and return conditions and costs, etc. All the preliminary information about the goods subject to sale and the use of the “withdrawal” right and how to use this right, the official authorities etc. where they can submit their complaints and objections. It accepts, declares and undertakes that it is informed by the SELLER in a clear, understandable and internet environment, confirms this preliminary information electronically and then purchases the product within the framework of the provisions of this Agreement.

The BUYER acknowledges that the SELLER is authorized to process personal data for sales transactions and limited to this purpose. In addition, the SELLER will be able to share the personal data of the BUYER with its business partners, provided that it is limited to the purposes of this contract.

 

ARTICLE 3- DESCRIPTION OF THE AGREEMENT

This Agreement is the Distance Sales Agreement between https://ielts.idp.com/turkey operated by the Company, the promotion and e-commerce store, and the Customer.

ARTICLE 4- PRODUCT INFORMATION

The type, quantity, model, color, number, sales price and payment method of the service areas stated on the website https://ielts.idp.com/turkey, and these promises may change without notifying the Customer until a purchase is made.

ARTICLE 5- INTELLECTUAL PROPERTY RIGHTS

The company is the owner of https://ielts.idp.com/turkey website’s general appearance and design and all information, pictures, Company brand and other brands on the website, https://ielts.idp.com/turkey domain name, logo, icon, demonstrative, all materials (hereinafter referred to as the “Material”), including technical data, computer software, applied sales system, business method and business model, presented in written, electronic, graphic or machine-readable form (hereinafter referred to as the “Material”) and the related intellectual and industrial property rights; these are licensed and this Material is under the legal protection of the company. Any Material on the website; it may not be modified, copied, reproduced, translated into another license, republished, installed on another computer, posted, transmitted, presented or distributed, including code and software without prior permission and reference. The whole or part of the website cannot be used on another website without permission. On the contrary, actions require legal and criminal liability. All other rights of the Company that are not explicitly stated here are reserved.

ARTICLE 6- CONFIDENTIALITY

The personal information of the customer who makes a purchase on the website https://ielts.idp.com/turkey is stored in the database of the Company. Protection of this personal information and maintaining its confidentiality is the first priority of the Company, therefore, this information will not be shared with third parties.

The Company determines and uses the IP address of the customer who is a member of the site https://ielts.idp.com/turkey, and uses these addresses in order to find problems with the system and to resolve such problems as quickly as possible. IP addresses can also be used to define the Company’s customers in general and to collect comprehensive demographic information.

Registration forms, order forms, surveys and competitions on the website https://ielts.idp.com/turkey may request the contact information and demographic information of the Customer. The aforementioned personal information includes the Customer’s order, providing products and services, making payments, contacting the Customer for marketing purposes about orders, products and services, updating and maintaining Customer information, and recommending products and services that may be of interest to the Customer, and provide technical, logistic and It is used to enable them to perform other similar functions on behalf of the Company.

The Company can send daily and weekly information e-mails to its Customers in its database. The company reserves the right to make changes to these e-mails, to terminate or restart the service at any time. These e-mails may contain information about the product (s) purchased by the Customer, information on other products that may be of interest to the Customer, or advertisements of third parties or similar information.

Demographic information can only be shared with third parties in order to determine user trends as a group or to classify users. Demographic information is strictly non-personal.

ARTICLE 7- DELIVERY OF PRODUCTS

The Company sends the contract product to the Customer or to the e-mail address indicated by the Customer within ten (10) business days following the approval of the order and the completion of the payment. The invoice and/or sales receipt is sent to the Customer or to the e-mail address indicated by the Customer, provided that it does not exceed (30) days.

ARTICLE 8- LIABILITIES OF THE CLIENT

The Customer declares that he/she has read and informed all the preliminary information regarding the basic qualities of the contractual service specified in Article 4, sales price and payment method and delivery, and gives the necessary confirmation in electronic form.

In order to fulfill the contractual service, this Contract must be approved electronically by the Customer and the sales price must be paid to the Company using one of the payment methods offered. If the product price is not paid for any reason or is canceled in the bank records, the Company’s obligation to deliver the product to the Customer ceases.

ARTICLE 9- LIABILITIES OF THE COMPANY

The company is responsible for delivering the contractual service in full, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

The Company is obliged to notify the Customer via e-mail if it cannot perform the contractual service due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent the service. In this case, the Customer may use one of the rights to cancel the service purchased or to postpone the service until the condition that prevents the service is eliminated. In the event that the customer cancels the service, the Company attempts to return the relevant amount to the Customer’s account within ten (10) business days, and the transaction is notified to the Customer via e-mail. In such a case, the Company cannot be held responsible for delays caused by the relevant bank.

ARTICLE 10- THE RETURN OF A PRODUCT

The customer has not worn any product, product (textile products may have been worn once for trial purposes, but their originality and resaleability must not be spoiled in any way), have not washed, damaged (destroyed and spoiled) the product and its packaging as a result of misuse, and not cracked. can return it within fourteen (14) business days from the date of receipt.

The Company does not accept returns for notifications exceeding fourteen (14) business days.

The product to be returned is sent to the address of the Company specified in the 2nd article of this Agreement, with the original package and the package unused, undamaged, undamaged as a result of user error and with the order number at the cost of shipping by the Customer.

If the invoice of the product is corporate, the product is sent to the Company together with a “Return Invoice” issued by the institution for the return process, not including the cargo share, in the form of “Product Unit Price + VAT”. Refunds cannot be completed unless the “Return Invoice” is issued for order returns whose invoices are issued on behalf of institutions.

In the return of the product to the Company, the box, packaging, standard accessories, if any, of the product must be included in the package in a complete and undamaged form.

If the Company determines that the returned product is defective, the return of the Customer is approved and this confirmation is notified by the Company to the Customer via e-mail. The return price of the product is sent directly to the Customer account if the product was purchased by wire transfer, and included the shipping cost if the product was purchased with a credit card.

After the inspection by the company, if it is concluded that the product is not defective and the cause of the defect is determined as a usage error, the product is sent back to the Company as “buyer paid” with its invoice.

The customer is obliged to return the product with its condition at the time of receipt and to pay for the commercial loss arising from the use of the product, if any.

ARTICLE 11- THE RIGHT OF WITHDRAWAL

The customer has the right to withdraw within fourteen (14) days from the delivery of the product subject to the contract to him or to the person or organization at the address indicated. In order to use the right of withdrawal, it is essential that the Company notifies the Company by fax or e-mail within this period and that the product has not been used, the packaging has not been damaged, the label has not been removed or the value of the product has not been reduced for such reasons.

In the event that this right is used, the product delivered to the third party or the Customer, if any, its gift and all standard accessories of the product, the packaging is undamaged and in its original packages, the sample of the cargo delivery report and the original sales invoice must be returned to the Company. Value added tax and other legal obligations, if any, will not be refunded if the original invoice is not sent.

Within ten (10) business days following the receipt of these documents to the Company, the Company takes action at the relevant bank to return the product price to the Customer’s credit card account. The Company cannot be held responsible for any problems that may be caused by the bank in the return of the product price. The customer is obliged to pay the shipping cost of the returned product due to the right of withdrawal.

Right of Withdrawal cannot be used;

Products that are produced in accordance with the special requests and demands of the consumer or that are customized by making changes or additions on them,
In the case of products that cannot be returned due to their nature, which are likely to deteriorate rapidly or expire,
All kinds of software and programs, DVD, VCD, CD and Cassettes, PDF, computer and stationery consumables, and all kinds of cosmetics and underwear that are objectionable due to health reasons,
Instant services in electronic environment and instant delivery to the consumer It cannot be used in the products.
ARTICLE 12- OTHER PROVISIONS

The Company is not responsible for any direct or indirect damages that may arise from the use of https://ielts.idp.com/turkey , the site or the information and other data on the site, programs etc.

ARTICLE 13- AUTHORIZED COURT

In case of disputes arising from this contract, the Arbitration Committees of the Consumer Problems in the settlement of the BUYER or SELLER shall be authorized until the value announced by the Ministry of Customs and Trade each year and the Consumer Courts shall be authorized in the disputes above this value.

This agreement shall enter into force on the date of electronic approval.

The English translation of the Agreement is for informational purposes only. In case of any dispute, the Turkish contract shall prevail.

COMPANY   IDP EDUCATION DANIŞMANLIK VE EĞİTİM HİZMETLERİ LİMİTED ŞİRKETİ                                                                              

CONSUMER  {name}

Please complete your order by paying the total price below to the bank account below by transfer or EFT within 72 hours.

Please write your FULL NAME and Name of Assist Type in the explanation section when you make the payment (You can see your order number below).

Bank: GARANTI BANK
Account Name: IDP EDUCATION DANISMANLIK VE EGITIM HIZMETLERI SIRKE
IBAN: TR50 0006 2000 2340 0006 2959 88
Corporate Code: 3326
Swift Code: TGBATRISXXX
Branch Number: 234