Online Service Survey
Thank you for taking part in this survey. Our online service is an important part of the chaplaincy's ministry and helps connect people across a wide geographical area. We are reviewing the service to understand what works well and whether there are ways to improve the experience for those who watch. Your responses will help shape future planning. All responses will be treated confidentially.
All questions are optional.
1. Full Name
First Name
Last Name
2. Email Address
example@example.com
3. Age
4. Address or where you watch from
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
5. How often do you watch the online service?
Every week
Most weeks
About once a month
Occasionally
Rarely
I never watch regularly
6. Do you usually watch:
Alone
With a spouse/partner
With family
With friends
Other
Viewing Habits
7. How much of a typical service do you watch?
All of it
Most of it
About half
Less than half
Only selected parts
8. If you do not watch the whole service, which parts do you usually skip? (tick all that apply)
Welcome and Notices
Opening prayers
Collect
Bible readings
Sermon
Intercessions
Lord's Prayer
Confession
Creed/Affirmation of Faith
Hymns and songs
Closing prayer/blessing
I usually watch the whole service
9. What is the main reason you watch the online service? (Choose up to three)
Worship
Sermon
Bible readings
Prayer
Connection with the chaplaincy
Hearing familiar voices
Spiritual encouragement
Unable to attend church in person
Other
Music
10. How important is the music to your enjoyment of the service?
Very important
Quite important
Moderately important
Slightly important
Not important
11. Which style of music do you generally prefer?
Mainly traditional hymns
Mostly traditional with some contemporary songs
Equal mix of traditional and contemporary
Mostly contemporary
No strong preference
12. How familiar are the hymns and songs usually chosen?
Almost always familiar
Usually familiar
About half familiar
Often unfamiliar
Mostly unfamiliar
13. How many musical items would you prefer in a typical online service?
One
Two
Three
More than three
No preference
Service Content
14. Which parts of the service do you find most helpful?
15. Which parts do you find least helpful?
16. Do you feel the overall length of the service is:
Too long
Slightly too long
About right
Slightly too short
Too short
17. What would be your preferred service length?
Under 20 minutes
20–30 minutes
30–40 minutes
40–50 minutes
More than 50 minutes
Future Development
18. Would you feel comfortable recommending the service to: Audience
Rows
Yes
Maybe
No
A friend
A family member
Someone new to Christianity
Someone exploring faith
19. Which of the following would improve the service for you? (tick all that apply)
More familiar hymns
Greater variety of music
Shorter service
More visual variety
More contributors
Fewer contributors
More reflective prayer
More contemporary content
More traditional content
Better explanation for newcomers
Other
20. Any further comments or suggestions?
Please indicate if you would be interested in being involved with the recording or editing of the online services
Comment
Submit
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