New Clients, Welcome!
A brief consultation is required before accepting new clients to ensure that we are aligned in expectations for the services that I will be providing. Please fill out Client Intake Form so I can better assist you. Please also DM me on Instagram or text me (901)647-6835 prior to requesting appointment; otherwise, your request will be canceled automatically.
There is a minimum service total of $50 to book an appointment and all appointments will need to be approved by me prior to final scheduling. Please understand that I reserve the right to refuse service for any reason.
Please follow the instructions below when requesting your initial visit:
A $50 non-refundable deposit is required for all new clients and it will be applied to your service.
A Consent Form is required to be completed and will be updated on a yearly basis.
Please note: I DO NOT work over any other technician’s work. First-time clients are required to have bare nails upon arrival. For safety and health reasons, You will not receive a service if you come in with open cut or nail fungus. This will result in appointment cancellation and you will be charged a cancellation fee.
A Valid Credit Card is required to hold your appointment and to protect the No Call No Show/ Cancellation policy.
Accepted payment methods include Debit, Credit, Cash, Zelle. Starting March 2023, there will be a 3% processing fee for all card payments.
All services are final and any changes made after confirming your appointment will result in a fee.
Both my time as well as yours is valuable so please make sure that all services requested are correct prior to your appointment. Last-minute change of services will be responsible for the cost of the service. In addition, there will be a $15 fee for nail art if you book a design with your appointment and remove this service at the last minute.
Please Be Punctual! I understand sometimes life happens(for both of us), but please be courteous and let me know! Late arrivals will forfeit the time for the scheduled window and full payment will still be required. There is a 15 minutes grace period; appointments will be canceled after 15 minutes and result in loss of deposit/last minute cancellation fee (100% of service total)
Please confirm 48 hours prior to your appointment. An unconfirmed appointment within a 24 hour window will be automatically canceled and cancellation fee will be applied/deposit forfeited.
NO CALL/NO SHOW Policy: **Please note this will be strictly enforced**
All New Clients: A No call/No show will result in your deposit being forfeited and you will be banned from making any future appointments.
Returning Clients: A No Call/No Show will result in a charge of 100% of your service total to your card on file
Rescheduling/Cancellation Policy: All Appointments needing to be rescheduled or canceled must be done at least 48 hours in advance. Failure to do so will result in loss of deposit for new clients or a charge of 50% service total for regular clients. Cancellation on the day of your appointment will result in a charge of 100% of your service total.
A repeated rescheduling/cancellation after the initial occurrence will be required a $50 deposit in order to book any future appointment; or else, you will not be allowed to rebook