JOMRENTPRO
6012-4001668
No 19, Jalan Penghulu 14/3
Bandar Mahkota Cheras
Cheras Selangor, 43200
1. Rental Agreement:
1.1 By entering into a rental agreement with JOMRENTPRO, the customer agrees to comply with the terms and conditions outlined herein.
2. Rental Rates:
2.1 The standard daily rental rate for the Karcher Puzzi carpet cleaner is RM79 for a 24-hour period.
2.2 Different rates may apply for extended durations (e.g., weekly or monthly rentals).
2.2 Different rates may apply for different machines or item. (e.g., vacuum, water jet.
3. Security Deposit:
3.1 A refundable security deposit of RM200 is required at the time of booking.
3.2 The security deposit will be refunded in full upon the satisfactory return of the machine and items. Deductions may be made for damages, non-return, or late returns.
4. Reservation and Cancellation:
4.1 Customers are recommend to make reservations at least 1 day in advance.
4.2 JomRentPro will send a booking confirmation request via Whatsapp to the client upon receiving a booking request. If no response is received from the client, the booking will not be processed.
4.3 Cancellations can be made before the delivery is scheduled or before confirmation on Whatsapp or before payment made. Cancellations after confirmation, payments, and delivery scheduled are not permitted.
5. Late Returns:
5.1 The grace period for returning the carpet cleaner on time is 1 hour.
5.2 Late return fees of RM20 per late hour will be imposed.
5.3 Late returns beyond 4 hours will be subject to an additional 1-day rental fee.
6. Equipment Care:
6.1 Customers must adhere to the guidelines outlined in the document provided.
6.2 The security deposit will not be refunded in case of damages caused by misuse or neglect.
7. Cleaning Agents:
7.1 One complimentary cleaning tablet is provided for rental of carpet cleaner. Additional tablets can be purchased from JOMRENTPRO.
8. Insurance:
8.1 JOMRENTPRO does not offer insurance options for potential damages or losses.
8.2 Liability for damages during the rental period lies with the customer.
9. Inspection and Return:
9.1 Inspections upon return will check functionality and outer appearance for damages.
9.2 Specific conditions the machine or item must meet upon return include functionality and the absence of significant damages.
10. Liability:
10.1 JOMRENTPRO is not liable for any damages, injuries, or losses during the rental period.
10.2 In case of excessive damage, customers may be required to pay additional fees.
11. Jurisdiction:
11.1 This agreement is governed by the laws of Malaysia.
11.2 Disputes arising from the agreement will be resolved through appropriate legal channels.
12. Agreement Acceptance:
12.1 By submitting the reservation form, the customer acknowledges having read and understood these terms and conditions.
12.2 Submission of the form implies agreement to abide by the terms and conditions outlined herein.
13. Client Information:
13.1 The client affirms that the information submitted on this form is honest, accurate, and complete.
13.2 The client acknowledges that the information provided will be used solely for the purpose of renting and will not be shared with any third party.
14. Eligibility:
14.1 Rentals are available only to individuals who are residents of Malaysia. By renting our products, you confirm that you are a legal resident of Malaysia and meet all eligibility criteria specified herein.
14.2 Upon booking, renters must provide valid identification documents that verify their residency status in Malaysia. Acceptable forms of identification include Identity Card (IC).
15. Prohibited Rentals:
15.1 Renters are strictly prohibited from renting our products on behalf of individuals who are not legal residents of Malaysia. This includes renting for friends, family members, or acquaintances who do not meet the residency requirements outlined in these terms and conditions.
16.Verification Process:
16.1 We reserve the right to conduct verification checks to ensure compliance with these terms and conditions. This may include verifying the renter's identification documents and residency status through appropriate channels.
17 Compliance:
17.1 Renters are expected to comply with all applicable laws, regulations, and policies governing the use of rental in Malaysia. Failure to comply may result in cancellation of the rental and forfeiture of any fees paid.
18 Reservation Cancellation:
18.1 We reserve the right to cancel any reservation found to be in violation of these terms and conditions. In such cases, any fees paid by the renter will be refunded in accordance with our cancellation policy.
19. Retention and Deletion of Personal Information:
19.1 Upon the conclusion of the rental process, all personal information provided, including name, email, address & IC photos etc, will be promptly and securely deleted from our records. This ensures the safeguarding of your sensitive data and aligns with our commitment to privacy.
20. Modification of Terms:
20.1 JOMRENTPRO reserves the right to modify or update these terms and conditions at any time without prior notice. Renters are responsible for reviewing these terms periodically for any changes.
21. Purpose of Rental:
21.1The fabric cleaner is rented solely for home cleaning purposes. It is strictly prohibited to use the fabric cleaner for any commercial cleaning purposes, including but not limited to offices, restaurants, or any other commercial establishments.
21.2 Fine: In the event that the fabric cleaner is used for commercial cleaning purposes as prohibited in Section 1, Owner reserves the right to impose a fine equivalent to the full amount of the deposit.
21.3 Damage to Machine:
If the fabric cleaner is severely harmed or damaged due to unauthorized commercial use or any other misuse beyond normal wear and tear, Renter agrees to compensate Owner for the repair or replacement costs.