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Check in for Your Appointment

Check in for Your Appointment

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    Cancellations/changes with less than 24 hours’ notice (including reducing services) will result in a fee based on the time reserved for you. Please enter details here and Jordana will contact you within one business day
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    Thank you for your honesty and respect for others

     

    Please do not come to the salon while sick or at risk

    Feel better and you will hear from us soon to reschedule

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    Thank you for your honesty and respect for others

     

    I ask that you wear a mask throughout your appointment

    If you do not have one, please let me know and I'll have one ready for you

    If you prefer to reschedule, please text me at 310-922-2645

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    Face masks are now optional in Jordana's suite

    Masks are of course welcome and respected if you prefer to wear one. If you do not have one, disposable masks are available

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    (Scroll to read and accept) Cancelation/rescheduling/service changes: This link was sent to confirm your appointment and check you in. If you need to cancel, change, or reschedule your appointment, please give notice by 6pm the day the link was sent. Cancellations/changes with less than 24 hours’ notice (including no-shows and reducing services) will result in a fee based on the time reserved for you. Fees may be paid remotely, prior to reserving a new appointment. Service Adjustment Policy: Your satisfaction is the highest priority. If you are not completely content, please let me know during your service or within 7 days after your service has been performed.  I am committed to making any needed corrections, within the services discussed and agreed upon during the consultation. I can accommodate adjustments free of charge in most circumstances. For complimentary service to be done, this request must be made within 7 days of your initial appointment. Photography/Videography: We may ask to take photos and/or videos of your hair before, during, or after your service. Permission to capture, implies permission to share via social media and marketing. If you'd like to take pics or videos, I'm game. And please tag me! Pets The California Department of Health does not permit pets inside salons. Of course, service animals are exempt (please note the ADA does not cover emotional support animals) Salon Etiquette: We ask that you do not take or make phone/video calls inside the suite. Please do not bring children or extra guests (unless they are also booked for a service). Discriminatory/Derogatory statements and actions are prohibited in the salon and will not be tolerated. We have the right to refuse service to anyone behaving improperly, intoxicated, or if their state of health may impede our ability to perform the service safely. Confidentiality and Privacy: Every client has the right to privacy and confidentiality. The conversations you have and information you share will remain confidential. Client information and email lists are confidential and will not be sold or shared with outside companies.
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    Thank you! Lastly, a few reminders:

    We ask that you do not take or make phone/video calls inside the suite

    Please do not bring children or extra guests (unless they are also booked for a service)

    The California Department of Health does not permit pets inside salons. Of course, service animals are exempt (please note the ADA does not cover emotional support animals)

    Discriminatory/Derogatory statements and actions are prohibited in the salon and will not be tolerated

    We have the right to refuse service to anyone and if necessary will do so polietely and respectfully

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    Thank you for your honesty and respect for others

     

    Please do not come to the salon while sick or at risk

    Feel better and you will hear from us soon to reschedule

    Press
    Enter
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