Please complete the information below for ALL returns and warranty claims. Once we receive the form we will provide you with a return merchandise authorization (RMA). Any item returned without a RMA number will be disposed of and NO credit/replacement will be issued.
- All returned items are subject to inspection and approval by authorized Hewitt personnel
- All items must be returned before any credit/replacement is issued
- Only current and like new items will be accepted for credit/replacement. Damaged or worn items will be disposed of and NO credit/replacement will be issued
- NO credit/replacement will be issued for improperly packaged items damaged in transit
- All returned items are subject to a 20% restocking fee for items over $60, and 50% restocking fee for items $60 and less.
- Canopy Covers: Peak roof, wakeboard, 138" wide, yellow vinyl, Seamark and replacement covers are subject to a 50% restocking fee
- Returned items from Canada returned on a Hewitt truck are subject to a $300 brokerage fee
- No returns accepted on any wood, electrical, discontinued products, used or weathered items; except when warranty applies
- No returns accepted on special made or special order items
- No returns accepted on items over 1 year
Warranty for Wave Docks, Ports, Kayaks and Otter Island rafts click here http://www.wavearmor.net/warrantyandreturnpolicy.html