If you have an upcoming trip and a travel ban issued to that country. If you purchased, insurance-you would contact Travel Guard first to see if they will cover. If they will not cover, a letter sent to us, and we then send you an Empire Dynasty Travel Gift Card with the full amount paid.
Any canceled trip rescheduled.
The funds applied to rescheduled or too ANY upcoming trip.
You WILL NOT lose your hard-earned money.
All legitimate travel agencies are required to carry insurance.
We are insured and protected.
Our Empire Dynasty Travel guest wellbeing as, and will continue to be, our absolute priority. With this in mind, and the recent announcement of travel bans across Europe.
All-Empire guest can change their trip for a new date or destination for travel any time in 2020 or 2021, with full credit of all monies paid on the land portion of their trip, redeemable against their revised journey with Empire to any destination.
Here at Empire Dynasty Travel, we are following all advice from government authorities worldwide and are committed to their wellbeing and vacation enjoyment.
We can also change your date or choice of destination with no fees on the land portion until 30 days before departure.(subject to availability)
To allow us to expedite service to guests departing within the next couple weeks, we ask that you call us after March 17 to discuss their booking to see if a ban issued, canceled, or postponed.
Despite the current changing travel landscape, we still are dedicated to allowing our Empire Family to fulfill their travel dreams. We’re closely monitoring all authority guidelines to travel and assessing each itinerary. We will continue to update you on affected trips and destinations.
In challenging times like this, our customer service is more important than ever, and we are committed to supporting you as we get through this together.