I, the undersigned (“Customer”), consent to have my natural eyelashes lifted / permed (the “Service”) by and his/her/its staff assistants, contractors and employees (collectively herein, the “Service Provider”). The Service and its associated risks have been explained to me by the Service Provider in terms that I understand. The explanation included:
The benefits of the Service;
The nature of the Service and how the Service will be performed;
The types of materials and products used during the Service;
The most frequently occurring risks of the Service, and those risks which are unlikely to occur but which may involve serious consequences, including but not limited to the risk of experiencing: (a) Blepharitis and its associated symptoms, (b) an allergic reactions to the perming cream used to perm my natural eyelashes, (c) Traction Alopecia and its associated symptoms; (d) an eye injury due to perming cream falling on or into the eye; and (e) an eye or other injury occurring during the performance of the Service;
How to properly care for my eyelashes that were permed; and
How often I should expect to need to repeat the Service and the best methods for caring for my eyelashes.
I was given the opportunity to ask the Service Provider any questions I have regarding the Service and I have had those questions answered to my satisfaction. Based on the foregoing, I hereby assume all of the risks associated with the Service, whether known or unknown, including, but not limited to, the risk of personal injury or property damage. As consideration for Service Provider performing the Service, I forever release Service Provider and his/her/its respective directors, officers, members, managers, employees, agents, contractors, attorneys, representatives, successors and assigns from any and all actions, claims, or demands that I, my assignees, heirs, next of kin, spouse, personal representatives and legal representatives now have, or may have in the future, for injury, death, or property damage, in any way related to the Service.
By initialing at the end of this paragraph, I grant Service Provider permission to reproduce, publish, distribute or otherwise use in any reasonable manner my name, photograph, likeness and statements, including, but not limited to, before and after pictures of my eyes and eyelashes in connection with the promotion of the Service or the products used in the Service (or other similar services and products) in all media, including without limitation, the internet, news articles, advertisements, or other electronic or printed materials. If my initials are not present at the end of this paragraph, then the above-described permission has not been granted. [initial]
RULES & POLICIES
NO CHILDREN OR GUESTS
ONLY SERVICE ANIMALS
PLEASE REFRAIN FROM CELL PHONE USE DURING YOUR SERVICE
CREDIT CARDS ARE REQUIRED FOR ALL SERVICES!
YOU WILL BE CHARGED FOR THE FULL SERVICES AMOUNT IF:
- CANCELLATIONS OR RESCHEDULES WITHIN 24 HOURS OF SCHEDULED APPOINTMENT TIME
- NO SHOW OR MISSED APPOINTMENT
- ARRIVALS 15 MINUTES PAST SCHEDULED SERVICE TIME
YOU WILL BE CHARGED 50% OF THE SCHEDULED SERVICE IF:
- CANCELLATIONS OR RESCHEDULES WITHIN 24 HOURS OF SCHEDULED APPOINTMENT TIME
- LATE ARRIVALS WILL NOT RECEIVE EXTENSION OF SCHEDULED SERVICES
WHAT IS OUR TARDY POLICY?
If you are late for your appointment, YOU are taking away from your allotted appointment time. Your appointment will not be extended. It will end on time according to the original booked time and will be charged in full as if you arrived on time. We will not change your appointment service to fit the remaining time. PLEASE be on time because you are paying for it.
WHAT IS OUR REFUND POLICY?
You are paying for the artists' time, products and other expenses used to provide you with a service. No refunds will be given for any reason on services or products. If you are unhappy with a service, you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns, it will be done so with a complimentary 40-minute express touch up. Any concerns addressed after 72 hours of your last appointment, or if you failed to follow the proper aftercare instructions, you will be charged at full price for the service.
SICKNESS OR FAMILY EMERGENCY
If you, or another person in your household, has an infectious or contagious illness, INCLUDING COVID-19, please contact us as soon as possible to reschedule your appointment for a later date. For your safety and that of staff and other clients, please do not come to your appointments sick. If it is assumed you are currently sick, your appointment may be cut short or cancelled and rescheduled for when you are healthy again. A one-time allowance of last minute cancellation or reschedule will be permitted for sickness or family emergency. After that, the cancellation and no show policy is in effect.
WHAT METHOD OF PAYMENT(S) DO WE ACCEPT?
We accept most forms of payments (Cash, Credit/Debit Card, and Venmo), please note that we do prefer cash or Venmo.