DEPOSITS
Deposits must be paid to secure your booking. Once a date and time has been settled on, I will hold the appointment for 24 hours which allows you to place a deposit. After 24 hours, if a deposit has not been made, the appointment time will be released. Deposits are credited towards the final cost of your tattoo and are non-refundable.
RESCHEDULING AND CANCELLATIONS
I require 48 hours' notice should you wish to reschedule. If less than 48 hours' notice is received, your deposit will be forfeited. If you are feeling generally unwell or have flu-like symptoms, please DO NOT attend your appointment and please notify me ASAP to reschedule your appointment. Please note that you can only reschedule your appointment up to a maximum of 2 times. A further change in date will be considered as a fresh appointment and a new deposit will be required to be paid. In the event that I become unwell or have a personal emergency, I will always provide you as much notice as possible if I need to reschedule your appointment.
Cancellations will result in the forfeiture of your deposit.
TATTOO DESIGN
If I have begun preparing the design for your tattoo, and you change your mind resulting in a completely different design being required, your deposit will be forfeited, and will be taken as a drawing fee. A new deposit will need to be paid if you wish to keep your appointment.
For clarity, this does not apply to minor tweaks or adjustments to a design. It only applies to a complete change of idea or where changes requested are significant because they did not conform with the original design brief provided by you. The tattoo design will be shown on the day before or the morning of your appointment. They are not done in advance as this also affects other preliminary clients booked ahead (bigger projects excluded).
PRICING
The full payment will be paid on completion of the tattoo. If the session is finished early due to the client, not because of the artist then the client is required to pay the full price of the session. If the tattoo is completed before the session is finished, the client will only pay for the time taken for the service.
PUNCTUALITY
I often see multiple clients a day. If you are late to your appointment by more than 30 mins without providing adequate notice, the deposit may be forfeited. I always ensure that I do my best to be on time, however, if I am running behind schedule, I will make every attempt to notify you as soon as I possibly can. For full day bookings, if you are late to your appointment by an hour or more, $200 of the deposit will be forfeited.
UNDERAGE
I do not tattoo anyone under the age of 18. As most bookings are made online, I rely on your honesty and will assume you are of age when making a booking. When arriving to your appointment, ID will be checked. If you are found to be underage, I will refuse service and your deposit will be forfeited.
MANAGING SKIN CONDITIONS
If you have any skin conditions that may not be safe for tattooing, please notify me prior to the appointment. If on arrival you have failed to notify me and I find your skin is not in a condition safe for tattooing, I may choose to reschedule your appointment and forfeit your deposit.
These conditions include (but are not limited to):
· Sunburn
· Rashes, cuts and bruises
· Acne, eczema and psoriasis flare ups
· Allergic reactions
If you wish to apply numbing cream, please notify me before the appointment of your intention to do so (If you have not used numbing cream before, please test patch the product to avoid allergic reactions).
POST TATTOO
Please follow the aftercare instructions given and apply the recommended aftercare products.
Caring for your new tattoo (minimum 2 weeks)
· Stay out of the sun/reduce sun exposure.
· No swimming in salt/chlorinated water and no baths
· No itching or scratching the tattoo
· Please use the recommended tattoo cream to minimise scabbing and boost healing speed
TOUCH UPS
I offer one free touch up appointment for your tattoo within the first 3 months if needed.
Please ensure you wait until your tattoo has fully healed before booking in for your touch up session.
Free touch ups do not apply in the following circumstances:
· If the tattoo is in an area(s) of the body which is highly prone to ink fading. This includes (but is not limited to): fingers, hands, feet, toes, palms, ears, lips, armpits, knees and elbows; or
· If there is a failure to adhere to aftercare procedures; or
· If you would like to alter the tattoo by making additions/changes.
MY RIGHTS
I may exercise my right to deny service to anyone who has repeatedly failed to pay their deposits in a timely manner and/or has a history of no shows, repeated reschedules or cancellations.
If you are found to be under the influence of drugs or alcohol, I will deny my services to you, and you will be asked to leave the studio.
ACCEPTANCE OF TERMS & CONDITIONS
When a deposit is requested, you are instructed to read and familiarise yourself with my terms & conditions before paying the deposit. By paying a deposit, I will deem that you have read and accepted our terms & conditions.
CHANGES TO TERMS & CONDITIONS
My terms & conditions are subject to change at any time without notice. If you wish to have a signed version of current terms & conditions emailed to you, please let me know.