Customer Care Confusion Servey

Opinion Poll: Handling Patient Confusion and Care Protocols

We value your opinion on how situations involving patient confusion are managed in our clinic. Your feedback is crucial in helping us improve our protocols and ensure the safety and well-being of our patients. Please answer the following questions:
Please verify that you are human*
Name*

First NameLast Name
Email*
example@example.com
I am or am not a Patient at The Penicuik Podiatrist Clinic:

YesNo
Are you aware that if a patient demonstrates confusion, we must legally pause their treatment?

YesNoSomewhat aware
Do you agree with contacting the patient's next of kin or GP if confusion is observed?

Strongly agreeAgreeNeutralDisagreeStrongly disagree
Based on the recent incident described, do you believe the clinic acted appropriately?

YesNoUnsure
How should the clinic improve communication with patients who may be confused or upset by the halt in their treatment?
How do you believe incidents of patient confusion and the clinic's response to them affect public perception of the clinic?

PositivelyNegativelyNo impactUnsure
Please provide any additional comments or suggestions on how we can improve our approach to patient care and safety.
Thank you for taking the time to participate in our poll. Your feedback is invaluable to us as we strive to provide the best care for our patients.
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Opinion Poll: Handling Patient Confusion and Care Protocols